1 /5 April Brix: I would go a -5 stars if I could, this place ruined my hairstyle with a terrible, crooked, short cut right before my wedding. I asked for partial highlights and then the stylist colored my hair and added another treatment without asking and charged me a lot extra. And then I just had to pay it. I guess thatās their business model to give extra services without asking and then make their customers pay for it. Worst experience ever. And because I had such terrible service, I am now banned from their salon after asking for a partial refund to pay for having to get my hair fixed somewhere else. Their solution was for me to come back in and have a stylist āfixā it. I was actually sort of shocked that they didnāt offer a refund.
In response to your response below, no, this was the photo before the fix, check your email again. I sent a couple of other photos that were the fix from another salon. Dosha did a great job. As I mentioned in my email to you, I recently moved close to this salon location and didnāt realize it was connected to the other location - I never really focused on the name of the place. Iāve just never been treated so badly and then to think of you banning people you do that to. Why didnāt your salon just immediately say they would at least pay for the fix? This big āthreatā I gave was to report your practice to your own licensing organization to let them know. You saying I threatened you leaves people to believe an untruth, like I was a danger to your employees. That is far from the truth. Thatās two falsehoods in your response, pretty bad.