2 /5 Joseph Ho: Brought my child here for a sleep study. Staff did not tell us ahead of time that parents had to stay with kid / teen the entire time, so did not know to bring stuff to spend the night. Did not tell us there was a co-pay until we were in the room. Techs just basically shrugged their shoulders and said that’s the day time staff’s problem. We can’t do anything. No bed for parents to sleep in despite the fact that parent is required to stay the whole night. Tech left other patient’s protected health information in our room. Building not sound proofed. Can hear other kids screaming, staff talking, laughing, wheeling carts around, equipment beeping, etc.