The Haircase - Federal Way (WA)

5 /5 Angela Dale: Ive been going to the Haircase for years. Its a warm, inviting, clean, sanitary, covid sensitive, affordable, and a super comfortable place to go for all ages, genders, and those with limited mobility. Ashley (co-owner) listens intently to my needs and high expectations til we are on the same page before my hair is touched. She is 100% honest to what will work and what will not as well has no issues saving me money. Example: I was interested in a Brazillian blow out...I cant afford to have it done first and second as frequent as it would need to be done...(Ashley and her creative self) showed me step to step how to do it at home myself with professional products I already have. With my schedule always changing and the need to see her every 4 to 6 weeks, I can say with complete confidence she makes herself available to see me. I live in University Place, and my work schedule changes week to week. She goes above and beyond to make sure I can get in accordingly. Is it because of a lack of clients? ABSOLUTELY NOT!!! Its about making us ( clients) a priority. From walking in....to having my hair done... to leaving I NEVER feel rushed. She schedules plenty of time for every single client and is open to changes during the appt. I have a head full head of premature gray from a very young age, length to the middle of my back. I knew it would be a challenge to cover professionally. Ashley never ceased to amaze me with how I leave the salon 100% satisfied. Now is it perfect every time...theirs been a time or 2 the color didnt take as well as I expected. It could be a number of reasons... At the end of the day, she would consult with other stylists to what couldve been the reason. The MOST important part to me is that its extremely comfortable addressing it with her she had absolutely zero problem correcting it. My hair is my personal investment, and expectations are set high. Ashleys style is... at the end of my appt she will go thru it to be sure I am happy and satisfied before I walk out the door. Its a professional, non judgemental place to go. Its truly an appt I look forward to going to and dislike leaving. I will highly recommend this salon as well...theirs other hair dressers for all personality types. Ive sent referrals to them that would agree with the full experience I do!!!! This salon offers a plethora of other options as well, barber shop, waxing, weddings, proms and does the hair of Ballroom dancers (professional, I might add). She wouldnt have been invited back as well as getting referred to others if her work wasnt optimum. I recommend making a appt...you will not regret it!!!!

4 /5 Kristin Weinkopff: I’ve seen two different stylists here and both were great. I walked out loving my haircuts. The only reason I‘m giving this 4 stars is because it’s somewhat difficult to make an appointment with a lack of receptionist. When you call you get a voicemail and the voicemail doesn’t reference the business so the first time I wasn’t sure if I had called the right number and ended up hanging up and calling back. Now I know to leave a message. I’ll get a call back and return the call just to leave another message. That being said. I’ll still do this dance because I’ve liked both ladies and the work they do. They’re worth it.

5 /5 Harry Everett: My family has been going there for years now. For service in haircuts, the owner is fantastic. She really cares about her company and the quality of haircut and job. She does the offer so much more than just haircuts. Definitely worth checking out and going in family oriented place. Also my son is special needs. Shes really good working with kids that have special need cases. If you have not been there and tried their place out for haircut and their service, your missing out.

1 /5 kaden kiwi: I came in for a wave perm and a haircut. The haircut was fine other than some of the layers being short which gives my hair a weird shape on the top. For the perm, however, I came in with pictures of people who had wavy hair (who also had gotten perms at different salons). My stylist said she was going to give me a body wave perm, which some of the pictures I had shown were of body wave perms, so I was completely fine with this. After a few hours, the perm was finished and i was left with a 80s poodle haircut/perm. None of the pictures I had shown had spiral curls, and I had strictly said I wanted WAVY HAIR not CURLY HAIR. Their entire salon was filled with people over the age of 70, so if youre also of that age, Im sure this salon would be fine for you. Im 15 and I personally was not very fond of having the traditional grandma haircut. I was extremely displeased with my stylists inability to listen to my explanation of what I wanted, and I feel that she sort of did what she wanted to do with my hair instead. Luckily I was able to somewhat fix it at home by brushing it out while blow drying it, but the top layer is still too short and Ill have to just wait for it to grow back out. The layers really arent my biggest problem, the problem was the perm and her lack of ability to listen to what her client wanted. So, If youre under the age of 65, or just want a stylist to actually look at the pictures you gave them, I do not recommended this salon and I personally will not be returning.

5 /5 Belinda Moon: We love coming here , My son sees Stephanie she amazing!