1 /5 Kyla Lusink: If I could leave a 0 star I would. Ive been coming here for years love this place, as I thought they were clean always friendly, like there prices.
I came here today to get my toes done for my birthday and this lady Lee who has done my toes before just felt like she didnt want to do her job today. She barely scrubbed or prepped my feet before she was going to paint my nails, I was probably in the chair 5 minutes before she was going to start painting. I had to ask her if she can exfoliate my feet and put the hot rags on as that is part of the pedicure. She restarts and doing it again.
Mind you a lady was here got here before me and my lady still finished all of this again as the lady next to me was still getting hers done. I had to ask her to do my cuticles once more and then I saw the sponge she was using to scrub my nails & that was my last straw. It was used on someone before me. It was now clean. She was not sorry, nor did she care. She was terrible and I would not recommend her to anyone.
When I asked her if she did my cuticles she said I already did them and then she proceeds to do them and you can clearly see she did not do them at all. She kept lying and saying she does all this after she paints nails when it has never happened in these steps as I have been here plenty of times before.
The fact that I had to tell her to do every step of my pedicure and see a dirty tool used on my toes is just absurd. You usually come to get your toes done for a relaxing experience and this has been far my worst. I dont like leaving reviews but Lee was so rude, and not a sincere person. I work in customer service and tried to give her the benefit of the doubt but she clearly did not want to do my toes.
Its like Lee was just trying to take advantage of me and thought I wouldnt realize what she was doing. Never even said sorry.