Virginia Mason Emergency Department - Seattle (WA)

1 /5 Rachel Klinkatsis: You will get medically gaslit at this emergency room. My primary docs suggest I never come here again. They do not listen to symptoms and the ER doc interrupted while I was trying to explain my symptoms saying thats not it and invalidated my feelings every turn. I was forced to come here because my primary care deemed me severe. But they told me never to go here again and just go to Swedish hospital. Do you health a favor never come here.

1 /5 Lynn: I went to this location fairly recently. Please, for the sake of your sanity, dont go here. I was "lucky" enough to hear many nurses and doctors talking loudly about their patients, and I dont recall any comment being positive. I have mental health conditions, and at the time was experiencing severe sleep deprivation which tends to make me confused and almost in a dreamlike state. So I wasnt exactly in the best state of mind, and I did try telling them this. At first they seemed nice and had urgency, and I appreciated it since I was feeling extremely anxious and started to believe I really had the condition they thought I had. When they found nothing on the test results the attitude shift was immediate. They had no sympathy and flagged me as a crazy person who was likely homeless, calling me a faker and "machine stealer" and mocked me right outside my door; despite the fact I still had some issues. They just assumed I was lying. I felt like I was being watched and judged for every little thing the whole time, and due to my high anxiety I eventually broke down - which was also mocked in a manner that suggested that I was expecting to be treated like royalty. After I thought I heard them accusing me of drug use I responded in an upset way, which seemed to trigger more insults and the attitude of "well we work here and gotta talk and have fun somehow." After that they really treated me like I was a homeless druggie just looking for a place to sleep. Even if I was, what a horrible way to look at things and treat others! When it was time to leave I couldnt wait, as much as they acted like I wanted to stay and "pretend I was in a 4 star hotel." Absolute disregard to how they may be affecting others. Please dont go here, most of them only care about cycling through beds and patients to get through the day, gossip, and making fun of the people theyre supposed to care for. The good things Ill say is that my doctor who took care of my heart ultrasound later on was a great patient lady who seemed to care and I enjoyed chatting with her, my initial doctor who tested me for the potential condition seemed really sweet, and one nurse seemed to actually be engaged without feeling fake on the second day - he made me feel a bit better after all the things that had been going on. Oh, and the wonderful person who helped me outside after discharging was delightful. I wish I remembered their names. They deserve the star that Im giving. Have a good day, and get well soon if youre on the lookout for a place right now.

1 /5 Sp Small: Wow I’ve had many heart conditions and many other things vmmc. Is by far the worst!!!! 4. And a half hour wait this shows how much trouble our medical system is in America With is obvious abuse. I know I have rsv which is contagious but they don’t care who gets it now it’s been 6 hours. We need to strike against this treatment. Unbelievably so bad I’m losing all faith in them. How can we trust such bad treatment I want to form a boycott and strike outside this horrible emergency room. That’s the only way they will change. They should not have the right to treat people the way they do. Can’t even blame insurance companies for this

1 /5 J VK: Apparently how high a temperature someone has doesnt matter to the doctors at Virginia Mason. I was told to not worry about it, even though 104 starts to cook a persons organs. I was asking for guidance about when/if to come and back was told only if you cant breathe or eat/drink. I was also told that I didnt have a fever, when 30 mins before it was 103.6. I went home and used an oral thermometer what do you know I have a fever of 101.8, while being on Tylenol... Truly incompetent and going to get sued if they advise patients that the number of a fever doesnt matter.

5 /5 D David (Dae): I come here EXCLUSIVELY for emergency care. All staff are friendly helpful and informative. This evening Nurse Kim and Dr Casey took EXCELLENT care of my partner. I would let anyone know if your NOT on deaths door you come here. They will get u in and out with a quickness. Update 2/9/25 A week ago to the date 2/2/25 I myself personally was in the ER for pain in the neck and was treated fairly quickly and given meds excellent care once again. Fast forward to 2/9/25 and now I was experiencing numbness and loss of sensation in my arm and I knew it was time to go to VM ER. I was fortunate to have the same provider in the and she remembered me, right away she got into action and let me tell you I’m glad she did! I came in for my numbness and discovered something much more urgent. A benign tumor on my brain now as much panic as this has caused I am still keeping a positive attitude and cannot thank the team at VM for alerting me to something I wouldn’t have ever known about. These are the reasons I trust myself and my loved ones in their care they are truly dedicated to their patients and even follow up with you post care to make sure you have gotten what you needed and are doing better. Shoutout to the overnight and AM crew today. You are all the real MVP this Super Bowl Sunday.