Best 15 MD and Hospital near Seattle, WA (Part 4)

Alexander Razlivanov Emergency room, the doctors are incompetent. I came in with a problem and waited in a line of only two people for 2.5 hours, surrounded by homeless people sleeping there, with noodles and other food on the floor. I explained the entire issue and requested specific tests, but they just shrugged, said they couldn’t do anything, and recommended ibuprofen. This whole experience, along with my pain and unresolved problem, cost over $200. Terrible service; complete unqualified staff.

Jenn A I have zero complaints and have received nothing but exemplary care and compassion at Swedish hospital. Never rushed into anything, always listened to and heard. I feel safe here and important!

Myriam Alladen If I could give no stars then I would. I was referred to Dr Showell years ago when my mom was sick in the hospital and going through a lot. Dr Showell new nothing about that, and regardless she was rude and accusatory about my situation due to a car accident. She was no help and I still remember her looking at me up and down like she was being judgmental. Like I was beneath her and not good enough to be in her presence. This was about 10 years ago and I still have a bad taste in my mouth and do not hesitate to tell anyone! Worst attitude ever! I missed out on filling out the survey for her because I was too distraught sine my mom passed away. Then stumbled on other bad reviews about her! Good to know I am not the only one that thinks shes an awful doctor!!!

Michelle Dellino The reviews I see here shock me. I truly appreciate Dr. Showell. I have been to a lot of doctors over the years and Im happy to have found her. I have seen her a pretty considerable number of times over the past 4 years. She isnt warm and fuzzy (neither and I)( but she is friendly and cares. I am a professional woman who appreciates straight talk. She gives me that. She is also willing to dig into my issues and work with me on medications, problem solving, and making referrals when needed. She is also very quick to answer any messages, has encouraged me to contact her if needed, and has even responded to my inquiries in the evening in the past. I have also referred a close friend to her. I was really surprised to see so many negative reviews here and on Yelp. People are remarking on her demeanor a lot. I get that a lot in my job as well. I dont know, maybe people think that women who tell it like it is, do a good job, do not waste time, and dont want to hug you all the time are cold and uncaring -- if thats the case, it is their loss. I am 100% happy with Dr. Showell.

Rachel Klinkatsis You will get medically gaslit at this emergency room. My primary docs suggest I never come here again. They do not listen to symptoms and the ER doc interrupted while I was trying to explain my symptoms saying thats not it and invalidated my feelings every turn. I was forced to come here because my primary care deemed me severe. But they told me never to go here again and just go to Swedish hospital. Do you health a favor never come here.

Lynn I went to this location fairly recently. Please, for the sake of your sanity, dont go here. I was "lucky" enough to hear many nurses and doctors talking loudly about their patients, and I dont recall any comment being positive. I have mental health conditions, and at the time was experiencing severe sleep deprivation which tends to make me confused and almost in a dreamlike state. So I wasnt exactly in the best state of mind, and I did try telling them this. At first they seemed nice and had urgency, and I appreciated it since I was feeling extremely anxious and started to believe I really had the condition they thought I had. When they found nothing on the test results the attitude shift was immediate. They had no sympathy and flagged me as a crazy person who was likely homeless, calling me a faker and "machine stealer" and mocked me right outside my door; despite the fact I still had some issues. They just assumed I was lying. I felt like I was being watched and judged for every little thing the whole time, and due to my high anxiety I eventually broke down - which was also mocked in a manner that suggested that I was expecting to be treated like royalty. After I thought I heard them accusing me of drug use I responded in an upset way, which seemed to trigger more insults and the attitude of "well we work here and gotta talk and have fun somehow." After that they really treated me like I was a homeless druggie just looking for a place to sleep. Even if I was, what a horrible way to look at things and treat others! When it was time to leave I couldnt wait, as much as they acted like I wanted to stay and "pretend I was in a 4 star hotel." Absolute disregard to how they may be affecting others. Please dont go here, most of them only care about cycling through beds and patients to get through the day, gossip, and making fun of the people theyre supposed to care for. The good things Ill say is that my doctor who took care of my heart ultrasound later on was a great patient lady who seemed to care and I enjoyed chatting with her, my initial doctor who tested me for the potential condition seemed really sweet, and one nurse seemed to actually be engaged without feeling fake on the second day - he made me feel a bit better after all the things that had been going on. Oh, and the wonderful person who helped me outside after discharging was delightful. I wish I remembered their names. They deserve the star that Im giving. Have a good day, and get well soon if youre on the lookout for a place right now.

Nadia Karimi I had a very disappointing experience at this emergency room. There were only a few patients waiting, but the wait time was extremely long. The reception staff and security were laughing so loudly, it was very disturbing for patients who were in pain. The nurses called patients’ names very quietly from far away, without any clear instructions, so many patients didn’t hear their names. The staff also seemed tired and unfriendly, treating patients like a burden instead of people in pain. This is not how patients should be treated in an emergency room. I hope they improve their care and communication.

Angela Collins A big “thank you,” to the staff, nurses and doctors working the evening of November 12, 2024. It was clearly a busy night for the ER team. I was fortunately not as critical as some cases coming through the doors, so that meant I had to wait. I understand a triage system and I realize that more critical cases will appropriately be bumped ahead of me. 6 hrs for an exam, bloodwork, a CT and discussion of results is completely understandable on a busy evening. I left with discharge notes and an explanation of findings. The entire UW team was working diligently in a building undergoing renovations. My husband and I appreciate you all!

Garvita Rai I was disappointed by the lack of transparency regarding the charges for services. They billed my annual visit with tons of extra, unnecessary charges, and didnt inform me during my visit. Make sure you dont ask your doctor any questions, because each question will cost you $400, even if there were no medical services given! The medical care was honestly subpar, and the visit was full of hidden charges! Do not recommend Dr Nguyethang Pham!

K Rock I have had a great experience with all the docs here. However, now that Optum has taken over their new overlords are running a scam. If you go in for your annual physical, which is free on my insurance, they bill another line item for discussing any of your medical conditions. WTH, is not that what a physical is for? Nope, it is for just looking at you without discussing anything. It is a scam to get extra from the insurance, which translates to a copay for the patient. They even have a sign explaining this!!!

Frelima Dixon This place is Awesome, maybe not the newest facility but VERY Good people working in there who are sensitive to the family nature and have whats best in mind for the patients. They dont play no messy back and forth. If wayward family members are in there, causing disturbances and wanting to pull the plug over their patients, they will restrict that in order to continue to heal the patient and only deal with the spouse or if no spouse is present the next closest member. They will not allow childish family disturbances, which is a Peace of Mind they are so Awesome. This is not Palative Care, so there are no dying patients who are not expected to recover, they are very attentive with patients and skilled in their treatments, with patience.

Kenneth Stewart Ive been coming to visit my brother every single day and have had the pleasure of getting to know many of the staff on a personal level. Whether they are security, admin, cleaning, cafeteria, or medical staff, I must say I am overall pleased with the level of professionalism, care, cleanliness, and bedside manner that has been provided for my brother. There are always ways we can all improve and my only constructive criticism would be to allow for overnight visitors, as everyone deserves to have someone by their side when recovering so they dont wake up scared, or confused. In the time that he has been here at Kindred, he has made huge strides in his recovery journey. He is forging new neural pathways and relearning how to move his extremities and even recently he began tracking with his eyes following visitors and staff from left to right. He has begun squeezing our hand and moving his leg in reaction to getting his feet washed since he has ticklish feet. At the end of the day The Most High has the final say over my brothers life, but without the dedicated and professional staff here at Kindred, and those of us that love him, who are advocating for him, and are choosing to speak life into him, rather than death over him, his recovery journey would be much harder. If it be The Most Highs will that my brother lives, there is nothing that anyone can say or do to stop it. Thank you for your continued care of my beloved brother, may The Most High bless you for your labours in love.

Rosalind Marinou I have loved Dr Dao and her staff -- everyone in the office -- and made sure she and the office were in network for my insurance. She listens closely and treats causes as well as symptoms. She knows that I am not a fan of unnecessary procedures or medications and focused on exactly what Ive needed - not more or less. Im giving them 5 stars easily.

Karen Alvarez DO NOT GO HERE. Doctor Minh H Dao is sweet but takes advantage of you. I went it for a wellness exam and got billed an insane amount for a visit that should’ve been covered by my insurance. They misclassified my wellness exam. See other reviews about the same issue. They will try to suck as much money from you as possible.

Kevin Forney This location is a bit depressing but otherwise Ive had a good experience. Staff at general surgery were helpful and chill. Overall good service. If you dont like what you got here, just remember that the American healthcare system is absolutely terrible. Vote for reform. We all deserve better.

H F I just completed a GI procedure at the Polyclinic on Broadway and had terrific care. From reception, to nurse(s), to anesthesiologist, to doctor everyone was professional, kind and helpful. Everything from making the appointment, getting prescription, preparation/post procedure information went smoothly. My regular Swedish doc referred me here because he had good experience with them, and I can tell him mine was great as well.

Dave Johnson 1st appointment 1045 arrive 25 minutes early and bring paperwork downloaded to expedite process transfer from Swedish. Front staff really good. Nurse had attitude. Records not processed at VM was told previously it was all shared digitally will not need to fill out anything, so they have my entire patient history. Not a true statement, so back to filling out paperwork. Finally taken back to room 40 minutes later. At 1130 told Were running late currently. Finally at noon I asked and told the Dr. is in a meeting and will be longer. I got up and walked out. Expect us to be punctual but they ate not. Sure did not have this issue at swedish think I will be staying there. 5+ hours of wasted time.

Amberley Deeds Like every department at Virginia Mason now, it took two months to get an appointment. I was supposed to see audiologist for a hearing test then ENT immediately after. Apparently when the scheduler booked it “immediately after” actually mean two hours later. So I never got to see an ENT. The audiologist told me the feedback I was getting from my hearing aid was my hair - I’ve had a hearing aid for six years, anyone who wears one knows the difference between your hair sounds and microphone feedback screeching in your ear. At the end of the hearing test I realized there was a second person in the audiologist booth and I was not told. Weird. Cut to regrouping with the scheduler and telling her I couldn’t wait two hours and needed to get to work: “are your ears not bothering you right now?” Well scheduler that is actually not something you ask me and especially not in a super condescending tone. I declined the reschedule and left. Finding any of the other ENT offices I’m calling can get me in in a timely manner and none of the receptionists are going rude. Bye VM, it’s been real but waiting 2-4 months for appointments is crazy.

Meltem Aksu They gave me an appointment for a Dr confirming that she accepts new patients. 48 hrs before the appointment I got a "silenced" phone call that quickly went to voicemail that says the Dr is actually not accepting new patients and I need to find another dr. They didnt even apologize in their voicemail, now I dont have an appointment, have to wait for more than a month to maybe book an appt. with a dr that I dont prefer.

Sherrick Thuesmunn Unethical. My insurance (ambetter) scammed me by telling me this location has in-network primary providers. I went to this location to see my primary provider, and then got a $700 bill. When I called PMC to get some help, they just tell me theres nothing they can do and they arent contracted to provide primary care under Ambetter. They accepted me as a patient knowing this and gladly took my money. They got theirs, insurance doesnt have to pay a dime on an in-network office visit, and I get stuck with a $700 bill. What a joke and what a scam.

Julie Extremely difficult to get ahold of anyone to help you. The doctor that replaced Dr. Carlin is all business and doesn’t really seem to care about you as a person. When trying to refill a prescription it takes weeks or even a month even if your pharmacy contacts them directly. It is very frustrating to have to call again and again.

Jovany Johnson Horrible customer service. My name is Jovany Johnson and I tried to have my mother take care of some billing and other information for me since I work 14+ hours a day trying to get my own company off the ground and they told her they couldn’t tell her anything even though they had full written consent to disclose information regarding my visits since I don’t have time to do that anymore. I do not recommend them one bit. Horrible horrible horrible customer experience. They talked down to both of us making my mother cry over the phone. If you have to go anywhere, don’t go here.

Amy S An absolutely nightmare to work with the GI department at Virgina Mason. I saw Dr. Brandler and he hardly listens to you and touts that most GI problems are psychological in nature. He refuted that I dont have the symptoms of other diagnosis Ive gotten from medical professionals. He hardly let me speak enough to voice that I needed to be checked for a possible Hernia. His physical exam wasn’t more than 30 seconds. I also asked him to wear a mask in-office and while he said he would do this, the mask was off his nose most of the time. I was told I would get an MRI called in for me on Feb 3rd and after non-stop back and forth over something relatively simple, it’s now Feb 24th and I’ve gotten no response to my multiple follow-ups via my chart and phone. The front desk is unhelpful at best. The two times I called them a team lead or nurse was unavailable and I didn’t get any call-backs. I was told Dr. Brandlers supervisor was contacted and I still wasnt promised a call-back regarding the issues. I’m not sure how the GI department is even in business at this point, with how poorly things are handled and mis-managed.

M V So frustrating I have been calling once a week for the last three weeks just to have somebody call me back to schedule downtown. Apparently nobody knows how to schedule downtown or know how to call a patient back! So if you’re dying do not risk your life waiting on gastroenterology Virginia Mason !