LOFT - Kent (WA)

5 /5 Sindu: Loft is one of my favorite stores. Im thrilled theyve opened another location, as they offer an extensive collection and frequently have sales. The staff is always friendly and helpful, and the location provides free parking. I highly recommend it!

5 /5 Whitney Moore: We were shopping and didn’t realize the store was about to close—rather than letting us know, the staff just cut the music, leaving us in total silence. A quick heads-up would’ve been appreciated and we would’ve happily wrapped up. We bought the cutest sweater ever, and it was extremely awkward.

1 /5 Ely F: I visited the store to return an online order, but the customer service was far from satisfactory. When I asked if my item could be exchanged, since it was a final sale and couldn’t be returned, the representative responded rudely. She said, ‘You bought it with 70% off, and they want to get rid of it, so there shouldn’t be any exchange.’ Afterward, she ignored me even when I apologized. I do not recommend shopping at this store.

5 /5 Soonifore Soonifore: Loft was super organized and even had whole sections that were separated by size. I wanted to find a nice white top for a Save the Date photo and was able to choose from about 12 clean white ones that were all an additional 40% off. Honestly they would have been too expensive otherwise ($79). There were tons of style options and the sales women were friendly, but not overbearing. Which I very much appreciated!

5 /5 Debbie ORiley: I love the variety of womens clothing here! They always have really good sales going on, so I like to pop in often to check those out as well as the current seasons offerings. Very comfortable, stylish, affordable clothing! The staff is very helpful and friendly. Returns are accepted according to policy with no issues whatsoever.