Kat Small I got the best pedicure I have had in a long time when I purchased the silver package and added gel. Very attentive and got me right on around 1pm on a Tuesday. A quality service worthy of the price and I will be a returning customer.
5 /5
Jaz H I was treated badly at this salon yesterday. Made to feel like an animal, the lady who did my nails did a wonderful job at making my nails look the way I wanted them to be, HOWEVER, what I did not appreciate AT ALL how she would constantly make negative comments about the way my fingers naturally are (I am a pianist, my fingers are slightly crooked from that and occasionally tense up at times, my pinky has a slight bend but it isn’t too bad), but I have never had any issues with any other salon about the way my fingers are naturally.
Never have I gotten yelled at, mocked or scolded for the way my hands naturally are. And I have NEVER been loudly embarrassed about it either, she would constantly complain about my hands and say these things out loud for others at the salon to hear, and I would feel hurt and unnecessarily say sorry for having my hands that way even though I should’ve stood up for myself right then and there.
I am young, so I admit I felt intimidated in the moment to speak up, but I am now. She was mad all throughout the session, and she’d raise her voice, and she grabbed my hands aggressively all of the time, but I fail to understand why.
I still have the compassion in my heart to say maybe she was having a bad day, but even then I know that when you decide to work in a place where you work with people of all kinds (weird hands or not), you are to treat your clients with respect especially if they haven’t done anything wrong.
To make things worse, because of her aggressive movements she ended spilling a tube of nail polish on my shoe and now I can’t get the stain out. Therefore it is now ruined. She never apologized. The salon never made up for this. After this incident, I ended up shaken up to which the woman doing my nails got angry and yelled at me to “STOP SHAKING,” after she already ruined my shoe. I think all of this isn’t fair at all and I ended up feeling very sad after leaving the salon, I loved my nails, but the negative outweighed the positive things. I tipped her, I feel I did so to avoid further conflict, but now I feel regret for doing so because I feel very sad and hurt about how I was treated and I don’t think anybody deserves that. It felt like I was being taken advantage of for being young/impressionable. They probably thought I was gonna let things slide, but I am speaking out now.
I felt worthless leaving here. I apologize for leaving such a long review, but I just felt like I needed to say something about what happened today, this is unacceptable.
I’m very upset. An apology of some sort would be appreciated, as I will be telling everybody I know to not come here, because this really wasn’t fair and this was wrong. Do better.
1 /5
Emily Helgeson Went in with my sister to get our nails done they were so incredibly rude to my sister. It was absolutely unprofessional, and unbelievable. We will never be back. The woman sitting next to my sister, actually paid for her set because of the verbal abuse she sat through for an entire hour and a half that she was at this establishment.
1 /5