Best 10 MD and Hospital near Kent, WA (Part 4)

Aliah Nurses, doctors, everyone I encountered while being treated were all kind, compassionate, and attentive. I was alone most of the time in the hospital and they all made me feel deeply cared for. Everything went smoothly and they did all they could to keep me constantly updated with my care plan and fit me in as soon as they could for my procedures. Beyond grateful. Thank you, thank you so much, to everyone that took care of me at Good Sam! You are appreciated!

Casey Carter 5 STARS for the nurses and caring staff who have been phenomenal!! 0 stars for the hospital and administration. My father has been in a bed in the hallway for 3 days next to the nurse station. Which means he hasnt slept or even able to shut his eyes for 3 days with the constant alarms, bright lights on 24/7, screaming crazies who somehow have a room, and with the nurses hustling around. He is in worse condition now, than when he entered the hospital because hes exhausted to the point of delusion. Unfortunately, my father is nice and courteous, but that seems hes being stepped over for those people who are raising hell, as they seem to get a room faster than those being nice. We have been told, "bed management" is finding a room, and I understand the hospital is busy, but this is inhumane. HORRIBLE! This hospital is far beyond capacity but yet the administration just keeps lining the hallway with more and more beds.

Daniel D. I was admitted to the ER after they discovered that my appendix was progressing towards a rupture and needed to be removed the next morning. I cant say enough good things about my experience here. The doctors and nurses all treated me extremely well. Its important to note that the people working here have not only one of the most important jobs a human can have (i.e. saving lives), but they also have to put up with a lot of B.S. and still take care of everyone to the best of their ability.

Mary Dempsey Nurse Michelle was fantastic and the guy who runs the CT scans was wonderful(the two "stars" of my visit). Dr. Harris barely touched me when I told him I had a painful lump and declared it to be my rib (its not). Then when he came back over 3 hours later to tell me they didnt find anything to explain my pain on my CT scan. I started crying (I have a chronic issue and have been passed from doctor to doctor) and he literally went to stand by the door to finish the conversation. No compassion or kindness, just acting like the ER is my first stop when its my last resort every time. Pain and vomiting and fatigue? He was just worried about emphasizing theres nothing he can do.The next nurse was a different guy who told me to be grateful they didnt find anything serious, which is totally the best thing to say to someone in pain desperate for a diagnosis (hint: no its not).

Desi R. Run, do not walk. RUN from this hospital if you can. Go to Kirkland. It may just save your life! And probably will. My mother came here several times and they were awful. They mis diagnosed her on several levels and several occasions. No one we ever saw was capabale of saving anyones life or properly diagnosing anything. They really didnt care or give much thought to anything we told them or anything they did.. Little did we know it was cancer eating away at her the whole time. As an elderly smoker, you think that wouldve at least crossed their mind. They blamed pneumonia, they blamed back and sciatica pain... chalked it up to whatever but never further investigated and led us to believeshe would get better with meds... They never gave the scans she needed and always said it was something else. Bumps on her head They said they were probably cysts and nothing to worry about. NO SCANS. Kirkland scanned immediately and we learned they were lesions from cancer. I wish I could give these peolle negative stars. Kirkland diagnosed her within minutes and had her in IMMEDIATELY for all scans. Anything and everything. They knew it wasnt pneumonia right away.. Well never forgive ourselves for coming to Evergreen ER in Monroe. Ill live with that regret forever. Please learn from our mistake and go to Kirkland.

Diana T My personal rating is 10 stars! Went in Saturday with side effects of heavy chemo. Not only did they hook me up with the very best care, they took the time to educate me and hold my hand. I cant say enough about Natalie, Lisa and many others that I did not get their names but know all efforts put forth resulted in the care I received. I cant imagine how difficult their jobs are. THANK YOU SO MUCH FOR YOUR CARE! BLESSING EVERYONE AT EVERGREEN HEALTH MONROE!

Holly Fife Had an incredible ER staff last night when my 14 year old had mysterious side pain. Everyone was so kind and helpful from the triage, nurses to the radiologist and surgeons! They listened to my kid and made some tough calls and had him in and out of surgery in hours! I cannot recommend them or thank them enough for keeping my kid safe and comfortable through it all.

Leslie Corbin DO NOT GO to the ER at Yakima Memorial Hospital. My 88 year old mother was having symptoms of a stroke and they asked her a few questions when we arrived and she was barely able to answer. We were sent to the waiting area even though her left leg pain was at a 10 and she was having chest pains. After waiting for around 45 minutes, with my mother in excruciating pain, I asked one of the admitting nurses who kept calling people back who had come in after us. Though I was not yelling at her, she yelled at me stating “we are not here to be yelled at - we are just doing our jobs.” And she continued to yell at me as she walked across the waiting room to the admitting desk. She came back a few minutes later, and very rudely told us that our room was being prepared for my mom. Once we were in a room, we waited an additional half hour before anyone came in to see her. The doctor seem very unconcerned. Even though I told him she had had a blood clot in her leg a few months before and had been seen at the hospital for it. Also, it was possible she may have doubled up on her cancer medication which could cause serious side effects , needless to say, when they finally came in to give my mother something for pain after she had gone and had other tests done, she flatlined and died. They were very callous about her death. This was on a Thursday night. Friday we were trying to go through all of Mom’s paperwork to find her insurance information. We didn’t know anything was open on the weekend to call and make arrangements. I received a call from the hospital late Sunday evening and was told that we needed to figure out what to do with our mother’s body because they had too many bodies in the morgue that needed to be taken care of. If I would’ve known, we would’ve had to wait so long I would’ve driven to Ellensburg or Toppenish. I will never take a loved one to Memorial Hospital again. I have talked to other people in the community that have had awful experiences and lost loved ones due to the level of care at this hospital. Something needs to be done!

Debbie Young Called twice for update of my husband in emergency dept. They couldnt tell me nothing, nurse taking care of him, was to busy, same second time calling,again 1hr later to busy shell call back... I said, should I just come in there! Whomever on the phone said, youll have to wait in waiting room, until you can come back for any info... this is 2:43am rude! Ive dealt with this hospital several times! Emergency dept. Depending on the nurses, are normally nice... some are not! When I call to see whats going with my husband and I get attitude... twice!! And pass it off we are to busy!!!! And I ask twice both times... cant anybody tell me something!! Do I need to come there! And Im told, you can but YOULL NEED TO WAIT IN THE WAITING ROOM, BASICALLY LIKE EVERYONE ELSE! I know they may be busy, its now been been almost 2 1/2 hrs since 1st call asking for a update! If I was sitting in his room.... Id have something... which I normally stand in doorway to get any info. Hospital system need to improve.... there getting worse and worse....

Mae Aldridge-Lane My husband was in the ER for about eight hours, no bad review on the facility because I totally understand how busy things get. I want to shot out to some excellent and above and beyond nurses in the ER and in ICU. Spencer and CJ in the ER were excellent. Their demeanor and care was far better than I ever expected in an emergency room. Now the ICU staff. Sara and I think she is a full-time staff nurse there, and Melissa a per deim nurse, had excellent bedside manners. Sara was a night nurse that did not let her, what I am sure I would’ve had, fatigue prevent her from being kind, considerate and informative. Thanks Sara. Now Melissa, was so kind and one that really used great nursing judgment and utilized her skills as a nurse well. She explained prior to performing any task, and followed up with needs. Thanks Melissa, you will be an excellent NP once you’ve completed your studies. I am not from Washington State but must say, I was very pleased overall with Auburn Medical. Thanks team!

Estefany Antoszyk Your reviews speak for your whole hospital. Should consider hiring better staff. Called today 10/29 at 4pm from a facility to follow up on medical request that were faxed 2 weeks ago. Your employees are LAZY and unprofessional. No reason to have a mediocre job and still answer the phone with poor attitude. It’s always the medical field. Wild.

Semra Qazi If this is your first time coming to this place I’d suggest camping out the day before to avoid being late or ask for a tour in advance. Also don’t except them to care about their patients because they DO NOT CARE I have been trying to schedule an appointment here since JUNE as I am in need for a new PCP and this is the closest clinic to my house that takes my insurance. I finally got an appointment in for today, September 5. My appt was at 9:45 I left the house at 9:00 the check in was at 9:30 on my way to the appt. there was an accident right by the light to turn in so I called the number given in the MyChart and no one answered as i was put on hold for about 10 minutes. Finally I got in the center and parked in the garage after struggling to find a spot. The place is so big I accident went to the wrong building and got lost. I had 3 different staff members and a doctor walk me over to the correct building. I even told the doctor helping me how I’m running late bc I got lost and she said “don’t worry just tell them you got lost, you’ll be fine” When I finally made it to the actual office building by 10:01 the lady at the front desk said sorry the doctor can’t see me because I missed the grace period by ONE MINUTE. I asked if she could call the doctor to see if he could still get me in explaining to her how I got lost and how there was an accident on my way here and that I tried calling. She didn’t care enough to mention ANY of that when calling the doctor. I cannot believe doctor HAMZEH SALTI (who is a resident) did not see me because I missed the grace period by one minute when I had exhausted all the resources to get there on time from my end. I left the clinic in tears crying out of frustration knowing I can’t see the next available pcp until another 6 weeks.