axios409 I was asked to participate in a cancer research study, which required a blood draw. The blood draw was carried out by an untrained individual who had no idea what she was doing. She didn’t even know how to insert the needle.
I was not informed that she was a student before the attempted blood draw.
I had the right to know this.
I had to tell her she blew the vein and I applied pressure to the area after releasing the tourniquet. This area is now heavily bruised with major surgery scheduled next week.
Hopefully, it’s not a vein the anesthesiologist is going to need.
1 /5
pj wolfington I wanted to establish Confluence as my primary provider, along with other specialty services, but my recent experience has been challenging, disappointing, and bad for my health. I needed a follow-up imaging appointment, expedited by my current primary care provider, but despite multiple calls and messages, I’ve had significant difficulty securing it. The representatives I spoke to were kind, but none followed up as promised, and I still haven’t received a return call after four months.
I eventually decided to make my imaging/radiology appointment somewhere else, but Confluence’s lack of follow-through in sharing my imaging has complicated that process, too. Being in limbo for four months, with potential health risks from these delays, has been both stressful and unacceptable.
Unfortunately, this issue isn’t isolated to the imaging department. I recently visited Confluence for a dermatology concern, where I was seen for less than five minutes and felt my exam was rushed and incomplete, leaving me with little confidence in the care I received.
1 /5