New Phoenix Casino - La Center (WA)

4 /5 M.Young: Visually its a whole in the wall, I only played the variations of poker games they had. Texas holdem and High hand flush (name might be wrong) but the staff was outstanding, and willing to teach you the rules and help you maximize your chances of winning. I was new to the whole get five cards and make the best hand scenario. Its a more intimate setting and you dont feel that rush to hurry up and bet like the bigger casinos. If you want to gamble without the flashing lights...this is the spot....

5 /5 Kia Calderon: I havent been here in 2 decades so a lot has changed. I brought my son with me, his first time in a card room (hes 19). Security guard Dale (I think was his name) happily answered all of our questions about table minimums, cell phone policies and more before we ever sat down. All of the dealers were awesome and so patient with my son, he would touch his chips when doubling down or splitting, they gave gentle reminders and were never rude about it. We will definitely be back!

1 /5 Kalani Miranda: The manager Chris put his hand around my neck and pulled me in and told me that I swore the last time I was there. I then checked out immediately told him that we need to step outside and talk about this. He’s decided to lie about grabbing my neck and told my friend, he never touched me. We asked him to grab the footage or I’m gonna call the cops. He grab the footage where it clearly shows his hand around my neck and pulling me in as he continued to lie I got extremely frustrating. I told him I’ll never come back here and I’ll just never gamble at your casino again. I feel bad for the employees. I go in there constantly tipping all the dealers and waitresses, but this is enough. This guy clearly is too comfortable touching people when he shouldn’t be touching anybody at all I work for the state of Washington and I know there’s an unwanted contact I could’ve easily have called the cops and made this way bigger deal but instead I’ll let your shitty casino rot in the middle of LA Center.

1 /5 John: For the most part the staff was friendly. However when I interacted with Kyle is when night really took a turn. He wasn’t friendly, seemed like he didn’t want to be there, and ultimately very aggressive towards the players. It felt like a very unwelcoming environment that I would not recommend anyone looking to have a good time gambling should deal with. There were multiple interactions I saw where Kyle was verbally abusive towards players. He didnt seem welcoming like all of the other dealers and staff at the New Phoenix. Lastly what really put me over the edge was how uncomfortable my girlfriend felt but Kyle’s mannerisms. Ultimately I will be taking my gambling else where from the New Phoenix due to Kyle.