Walla Walla Steak Company - Walla Walla (WA)

5 /5 Katy Moran: My husband and I went here to celebrate our ten year wedding anniversary as well as my birthday. Our server, Haley, was absolutely fantastic. She made our evening absolutely perfect. She was funny, attentive and really fun. Our food was incredible, we were hosted a free dessert and went for the cherry jubilee which they flambé table-side and it was incredible. Could not have had a better experience!

1 /5 Liss: Update: Walla Walla Steak Company sent us a copy of the bar menu. The service charge is only listed on the first page. We were focused on subsequent pages, looking for cocktails. The moment we walked into Walla Walla Steak House, we were blown away—the space is beautiful, and the steaks on the grill looked and smelled amazing! We immediately said to each other, “We have to come back for a full date night.” We grabbed seats at the bar and had fantastic drinks with warm, attentive service and great conversation with the bartender. We weren’t even at a table, yet we felt completely welcomed and taken care of. Everything was going great—until the check arrived. We were surprised to see an unadvertised 20% “service charge” added to our bill. As far as we could tell, this charge wasn’t posted anywhere in the restaurant or listed on the menu. When we asked, we were told it goes to the staff and is intended to replace a tip—basically, the restaurant decided for us what the tip should be. And while the service was excellent and certainly worthy of 20%, tipping should be based on the guest’s experience, not a hidden mandate. This felt sneaky and left a bad taste in our mouths after what was otherwise a really lovely visit. Tipping culture is complicated, but this isn’t the solution. If your service is truly worth it, build it into your menu prices, pay your staff accordingly, and be transparent about your policies. Sadly, despite the great drinks and wonderful service, we won’t be coming back. The way this was handled just didn’t sit right with us.

5 /5 Andy Tillman: We have eaten here several times when in town but were really impressed by the presentation of their luscious Thanksgiving dinner to go. The turkey is one of the most tender I have ever had. I think it was brined. The dinner included sourdough dressing, gravy, mashed potatoes, Ceasar salad, green bean casserole in mushroom gravy, cranberries, onion crisps for casserole, sour cream, chives. Delicious! A dinner for two fed five of us.

5 /5 Alec Nielsen: Great experience!! Our server Matt was excellent! We came for our anniversary and they went above and beyond. This steakhouse is one of the best I have been to. Everything was cooked perfect. The steaks, lobster, W2 onion soup, wedge salad, appetizers, everything was very good!

3 /5 Bridgett Beardsley: The food was good, but it did not quite match the price point. We were more than willing to pay for a high-quality dining experience, so we were surprised to see the gratuity and tax alone exceed $100 for four people, especially since we only ordered 1 mocktail and no appetizers. The waitress was wonderful and the atmosphere was truly excellent, which made the experience enjoyable overall. However, my daughter’s steak was overcooked and extremely salty, and I was served the wrong soup. These are minor issues that would be easy to overlook at a lower price point, but when a meal for four exceeds $400, there should not be mistakes like these.