List 17 Auto Services , Car Repair near Bellevue, WA (Part 2)

Ry M Brandon is amazing! Honest and genuinely cares. I wish I would’ve found him sooner in life.

sushiyummy Brandon got me out of a jam, and charged me nothing. I had towed my car to his place after the engine was overheating. The radiator was not holding its coolant. I got it in on Friday lunch time, and by the end of the day he diagnosed the leak as a mysterious and ruptured plug on the after maket radiator. He went on to tell me he will call the radiator maker on Monday to confirm whether I had the wrong radiator installed. Come Monday, he confirmed that this was the only after market radiator they make. No charge, no run-around the block for a small repair. From what I saw, they have enough cars to work on, so no worries, they dont need to make work for themselves out of nothing. I was even suprised they took a look at my car and turned it around that fast (they dont work weekends). Thanks Brandon and the team.

Jaden De Luna The service was excellent. He showed up on time, diagnosed the issue with my car, and replaced my alternator quickly. The whole process was smooth, and the price was fair. Would definitely use again.

Carlos Mancilla I had my car worked on at CARSTAR in Bellevue, and I’m really happy with how everything turned out. They did some paint and parts work, and the car looks great. The customer service was also top-notch. I’d definitely recommend CARSTAR Bellevue.

Aisse Torres This shop was recommended to me by my dealership and they are also in network with my insurance. The entire process was very smooth. I dropped off my car, and they handled everything else. They sent messages to provide updates. I picked up my car, and it looked like nothing had happened to it! They cleaned my car so thoroughly. It looked brand new! I’ll use them again in the future.

Pierre Belin Porsche Bellevue was able to get me back on the road quickly after getting a puncture on a center lock wheel. I had a few so-so experiences a few years ago and the fact the they had the tire in stock made give Bellevue a shot again and it seems things improved noticeably in the past few years. Communication, speed, job quality were all great and the lobby is comfortable to wait/work from. No complaints!

H Smith I recently brought my Porsche Cayenne S to the Bellevue dealership for service—one recall requiring a software update and a persistent squeaking noise. As always, the service technicians were excellent. They quickly diagnosed the squeak, sent me a detailed video of the issue, and completed the work with the quality and precision I have come to expect. Where the experience fell short was in the service support process and coordination. I arrived early at 7:00 a.m. for my appointment and was assigned to Nicole as my service advisor. Both during drop-off and pickup, she was deeply engaged in phone conversations, which made the experience feel impersonal. I handed over my keys and completed the initial drop-off without much interaction. Later, I was driven to Enterprise for my loaner vehicle, where I experienced multiple delays and ultimately ended up with a Chevy Malibu instead of the promised Porsche Macan. When I returned to pick up my Cayenne, the process was similar. Nicole was again on a call, and another employee assisted me. I observed that the support team seems to operate in silos—customers are assigned to individual advisors, and if that advisor is preoccupied, the others rarely engage unless specifically asked. This approach feels more like a hospital admissions desk—transactional rather than personalized—despite the high-quality work of the service technicians themselves. I continue to value the dealership and its top-notch technical team, but I believe the service support process would benefit from better coordination and customer engagement, particularly when an advisor is unavailable. Delegating calls or improving team collaboration would make the customer experience match the excellence of the technical service.

Michelle Stolz Went above and beyond. I arranged a tow to this shop under my insurance and I am so glad I did. Not only did they complete the work noted on my claim, they also worked out cosmetic issues. I am grateful for the extra work Fix Auto spent to make my car look great again. They also thoroughly cleaned my vehicle and cleaned the inside as well, keeping my possessions safe. Very communicative with myself and the claims company. Would recommend Fix Auto Bellevue to anyone looking for quality work and customer service!

Mariah Wenglewski I couldnt ask for a better experience! I got my car back super promptly and honestly it looks like a brand new car inside and out. They completely cleaned the inside of my car before returning it and that was such a sweet surprise. Everyone was super nice and communicative throughout the process for us.

Alexis Jones I brought my 2005 gx470 here. I had no clue what was wrong with it, my car was just making bad noises. I called these guys, they instantly picked up and told me I could come in same day for a diagnostic and then we would go from there. They were so helpful and kind over the phone later in the day when going over what was wrong with my car! They explained everything in great depth, and then told me how long it would take and they got it done. They even gave my car a free bath. These people are super kind, knowledgeable, and very helpful!!! Thank you so much LBR for fixing my car in a timely manner and doing so on such short notice, and going the extra mile to make sure I’m taken care of. I will be coming back here every time :)

Michelle Carver I’m from Cincinnati and my Mini Cooper broke down on a bridge between Seattle and Mercer Island. This place was well reviewed when I searched for Mini repairs and though we dropped my car on a Saturday after they were closed and they discovered it Monday when they opened, it was safe on the lot and they repaired several things within a day (I blew a hose primarily) and I had it back Tuesday! After driving about 3,000 miles to get home it still runs like a top, THANK YOU!!!!! And special shout out to Harry for his patience and kindness helping me throughout and even showing me how to check my oil, which they topped off for free, for the long journey home.

Seema Rezai Avoid Crash Champions at All Costs Im extremely dissatisfied with the service I received from Crash Champions. After taking my car there for collision repairs, I was appalled by the unprofessionalism and rudeness of their staff. Not only did they fail to fix my car properly the first time, but when I brought it back, they took three months to "fix" the problems. However, the issues resurfaced immediately after I took the car home. To add insult to injury, their manager, Rob, was completely unhelpful. We were forced to take our car to Toyota to get it properly fixed, out of our own pocket. The worst part is that Crash Champions initial failure to repair the car correctly has caused significant inconvenience and financial loss. When I tried to obtain documentation to support our claim, Crash Champions refused to provide it. Despite numerous promises to call me back, their manager, Rob, has failed to follow through. Do not, I repeat, DO NOT take your car to Crash Champions for repairs. Their incompetence, unprofessionalism, and lack of accountability will only lead to frustration and financial loss. The front desk stuff doesn’t even care about your problem and concern!

Kenn Do not go here! I can’t warn others enough how awful this place is. There was no communication through the process, and once my vehicle was finally “done”, no one did a quality check or reviewed the repairs with me - I was just handed the keys.. I had to tell them about many issues that were left untouched or even parts that were completely missing on areas of the vehicle that shouldn’t have even been touched to start with. This makes me worried that they stole my original parts and replaced them with poor second hand fakes for their own benefit. They had no explanation for this. I had issues the second I drove off the lot, with parts popping out of place under my grill and wires coming loose with my horn. I can’t even imagine what else is faulty because of their “work”. I was also told by the front desk associate to ignore the attitude from the guy who was in charge of my fix because he was on his last two weeks… how was that acceptable? They also pressure the hell out of you to give a good review because “they take the reviews very seriously and they’ll get in trouble if they get a bad review”. They have no sense of quality or quality assurance checks. I shouldn’t have to be the one to go check my vehicle (ALONE) 3 times, just to find more and more wrong. I had to end up giving up because they clearly wouldn’t listen (without attitude especially), and they clearly didn’t care about the poor work. On top of all that, my “repairs” (or lack thereof) ended up costing $7,000+. It’s been about a year now and my vehicle hasn’t been the same, and it’s had many issues. Take your vehicle ANYWHERE else but here. And don’t believe the good reviews, because everyone is highly pressured into a good review by the nice people at the front desk. I wish I saw a review like this before going there. I would’ve rather dealt with the inconvenience of driving an hour away than going here. Save yourself and your vehicle. I’d give negative stars if it was possible.

Andrei Vasilishin All good. I called in the evening, they were already waiting in the morning. They treated me to coffee, played pleasant music and did the wheel alignment very quickly. Thank you!

Ryskeldi Baktilekov Unfortunately, my experience with this auto repair shop was extremely unpleasant. I ordered new doors through eBay and had them delivered directly to this shop. However, instead of replacing the old doors as we agreed, they just painted the old ones — and not even in the right color. The quality of the work was very poor. When I asked to resolve the situation peacefully and simply take my new doors back, they refused. Only after long negotiations did they agree to return my money and the doors. But instead of doing that, they began threatening to damage my car. All I wanted was to get my doors and leave. I highly recommend being very careful and reading all reviews before trusting this shop with your vehicle.”**

Jie Tang Al is the best mechanic I used as a 20+ year car owner. Recently my Mercedes was leaking coolant badly. The dealer said three things have to be replaced and quoted me a hefty price. Al was very professional, honest and knowledgeable. He diagnosed my car and only suggested things which really needed to be replaced. In the end he replaced only one thing out of the three which the dealer suggested and saved me thousands of dollars. Definitely recommend Al to anyone, and I will come back to him with my car needs.

Ayan Sen I recently took my 2016 BMW to Al for service, and I couldn’t be more impressed. Al is an incredibly knowledgeable mechanic who not only serviced my car thoroughly but also took the time to walk me through specific issues that needed attention. These were things that had been overlooked by BMW’s authorized service centers in the past. Al’s attention to detail and expertise made me feel confident that my car was in the right hands. If you’re looking for a trustworthy mechanic who truly knows what he’s doing, I highly recommend Al.

Ed Corker A&J Collision did a Great job on my wife’s Outback. And they completed the job when they said. J&A detailed it free & did a professional detail. Jorge is true to his word. I miss Roland, but A&J did a better job than MAACO. I’M VERY HAPPY.

Justin Lau I recently purchased my 2021 Volkswagen Atlas Cross Sport from J&A Auto Sales in Bellevue and worked with Harlen throughout the process. During my inspection, I noticed some minor body damage, and Harlen immediately took care of it by referring me to J&A Auto Collision for the repair. The whole experience with Jorge was smooth, professional, and hassle-free — a true reflection of great customer service from a body shop that stands behind their vehicles. J&A Auto Collision had the repair done and the car returned to me in just three days. The quality of the work was excellent, and everything looked brand new. I really appreciated how seamless the entire process was, from the sale to the post-sale support. It’s clear that both teams at J&A Auto Sales and Collision Center take pride in what they do, and as a customer, that made all the difference. I’m extremely satisfied and would definitely recommend them to anyone looking for a reliable vehicle and a trustworthy team.

Sam Junior This shop is pretty bad. Horrible customer service.

Thanaphum Nitichareon Jose answered all of my concerns, and gave a good necessary advice on my car. Would recommend for the price!

randy nw “nwrandy” Jose came out to fix an older Massey Ferguson Tractor I recently purchased… not being familiar with a tractor and it’s issues, Jose took to figuring out the issues on this old jewel like a pro. Efficient and professional in on all ways possible had the tractor running in less than a hour at a reasonable price. Other mechanics throw up their hands and walked away from this job but not Jose. I would highly recommend this mechanic as he was more than just proficient he was wonder worker . Jose had my tractor running perfectly…he is highly recommend .

Justin Liang I was recommend Tru-line on getting my alignment dialed in and DEFINITELY was not disappointed. Highly recommend Tru-Line Bellevue if you are wanting to get your alignment and steering checked! On top of that Brandon and the team went out of their way to secured some loose bolts that another shop touched and left. Lastly, Brandon and the team was able to get my vehicle back to me in the later morning after an early morning drop off. Will most definitely be back!

MrRanggong Lowering my Shelby resulted in substantial toe out of the front tires and just generally messed up up the cars geometry. Brandon took it in stride and as proven by the before and after printout he went over with me, he took the car from fighting with itself to driving like a well mannered muscle car. It was my first visit based on great reviews from the web and they were right. Outstanding! Thanks Brandon and crew.

Bob Schrader I purchased a low mileage 2003 Porsche Carrera that was in pristine shape both from a mechanical and appearance perspective. There was one flaw though, a chip on the left front fender. Having some experience with finish restorations I set to work to repair the chip. The paint color is Meridian Silver. It is a somewhat rare paint color for the 911 and to my frustration, neither of two of the largest “touch up paint” companies out there came anywhere near a match. If you have ever dealt with painting a silver car you know that matching the exact hue of sliver isn’t easy especially when you factor in the paint has been exposed to the elements for some 18 years. I was very frustrated that I couldn’t get the otherwise flawless car 100%. I also knew that taking it to a collision body shop would result in a good paint job but most likely a bad paint match making the one fender stand out as obviously repainted and less than desirable in the collector/resale market. After considerable due diligence, I came upon John at Cars of Bellevue. In this World of online critical reviews, his shop stood out from the rest. It was clear this was a custom car refinisher. I took my car to the shop hoping for the best. John not only provided assurances that he could match the color but also provided a reasonable price and a quick turnaround. The finished result was above my expectations, a flawless and perfectly matched finish. John is knowledgeable and professional as well as just a great person to business with. I already have another paint project I will have him work on for me and would recommend him highly to those who seek perfection at a reasonable cost. Thanks, John for your great work on my Porsche!!

Sergio Zepeda Only reason im puting 1 star cuz it dont let me put 0. Dude jon wasted 5 weeks of my time claiming he was going to install and paint my aftermarket spoiler on my car and then kept delaying it week after week. He also tried to increase the price from 600 to 1500 out of nowhere because he said the spoiler wouldnt fit and he would have to sand it. So 5 weeks later I ended up taking my spoiler back from the shop and instead went to some local Mexicans who did the job for 450 and left it nice on my car and it fit perfectly. Dont go with this scammer to waste your time.

Jason Fraser Just had my 2025 Ford F450 paint matched by them! Amazing service before and after the process. Truly could not be more thankful. These guys are a class act body shop they can work on anything and will! All my personal vehicles will always go here.

Fraydo Panell We have had two high-end vehicles repaired here in the last 12 months. Both needed substantial attention. We received white glove treatment from the onset. excellent communications, They handled the insurance claims start to finish which are typically a Nightmare. The quality of the repairs were beyond what we expected as was the service from the ownership and staff! Highly recommend this outfit far above and beyond any other experiences we’ve had with other repair facilities!

Bryan Williams I was referenced here by a coworker and very glad they provided this. They are extremely transparent. I asked how much for an analysis of my car issue might be. They asked what was happening and felt it likely was the fan clutch. I asked for budgetary quote as I wasnt sure if it made sense to repair the 25 year old car with 260k miles. In my case today it does, they called to confirmed the estimate before working on anything after they got to look at the car. Once I arrived to pick up they showed the part that failed and explained the issue in more detail. Most of this was not prompted which was extremely great. I have only been here once but will be back. I have high standards of who touches my cars to the point of I can I drive them to Oregon where I grew up to have the mechanic work on it but I think I found my new local shop. The experience I had only solidified what my coworkers stated.

Dave R Thahn is a master mechanic and great to work with. Great prices and service. Never tries to upsell you with stuff you dont need and keeps it simple with the truth and his recommendations to save you money.

Bob Suzie I totally trust Biggs with my Range Rover Sport. They’re honest, reliable, and never try to upsell unnecessary services like the dealership does. If going to the dealer were my only option, I wouldn’t even own this car. Biggs is simply the best! Thank you for the many years of outstanding service—I truly appreciate you.

Vijay Vudaygiri This was my first visit to Biggs to service my Land Rover, and I couldn’t be happier. The team did a great job taking care of my car and offered helpful suggestions to address a few ongoing issues. Their expertise and attention to detail really stood out. And the puppies? They made the whole experience even more enjoyable and memorable. Highly recommend!