1 /5 Skyler Fussell: I am surpised from the rest of these amazing reviews that my experience was not as great. Im not sure if it was because it was an insurance claim and not a regular paying customer. Accurate lines had my truck from July 25th to around October 25th. For a minor front end collision repair. For the $10,000+ invoice for my insurance you would think they would use new parts and pay attention to details. However, they used a used headlight on the passenger side that is cleary used (yellowing and scratched up already)
There are broken undercarriage pieces still, the grill is not fully installed.. communication during the process was nearly non existent. I had called several times throughout several weeks; with no real answer. Only way I could get through was calling the north shop. Ever. After finally getting an answer on the whereabouts of the truck I told by one of the managers that they had a not so great time with my insurance agent on a previous claim, and said they had a hard time making contact. Instead of ghosting me and waiting for my insurance, they could have easily contacted me and had me contact my insurance to get the ball rolling. Which is ultimately what had to happen to get the truck back, in a wildly untimely manner. Disappointing when you are treated like the bad guy in a terrible situation of dealing with insurance and trying to help figure out your truck.
Are you faced with the unfortunate situation of having to deal with insurance and getting your vehicle repaired?
Look elsewhere for more support.