Redwood T: Im really happy to be a patient here. This was an excellent experience from making the appointment to leaving the visit. I appreciate that they have a lab on-site so I dont have to go somewhere else for a blood draw.
I feel that I was really cared for here, from everyone I met, that the doctor really cares about my health, and it was the first time in a long time where I felt like a doctor actually listened to me instead of trying to rush me out the door.
Michael Johnson: This visit was for my annual physical. Dr. Pontarolo and I went over results of my blood tests and my resent physical issues. Everything went smoothly and efficiently and professionally. I feel very fortunate to have Apple Valley and Dr. Pontarolo as my care team. l highly recommend this practice!
Melissa Blevins: My daughter fell and needed an X-ray late into the evening. We arrived right at closing time and the staff at Yakima Valley Urgent Care were nice enough to still see us! They were understanding, kind, and very thorough in their exam. We greatly appreciate them and would definitely go back!
Jane Nedrow: I feel I was lied to by the office manager this last summer . I learned my gynecologist was leaving town, initially called the gynecology clinic up by the hospital to see if they were accepting new patients I was told the only way I could get in with as booked up as they were, was to get a referral from my primary care doctor I called and left a detailed message as to why I was calling; received a phone call from the doctors office the following day telling me they had someone in the office who did the same thing I was even reassured they took care of post menopausal issues , so I went ahead and scheduled the appointment for this last week, expecting to get an annual female exam, instead it was a medication review which I did not need and she went over my lab work which was done by Dr. Vye earlier this year. She didnt even do the female exam I was lead to believe I would be receiving.
Shanee Andreas: They never answer the phone. Customer service is terrible. Usually a line out the door to check in. We have been waiting 2 weeks for Dr. Bremjit to fill out Emergency placement for my Mother-in-law who has a broken back. We have called every day with no call backs and are visiting for the 2nd time today to sit in there until someone helps us. If I could report them for neglect I would. There are so many unhappy people according to reviews. At what point are offices held reliable for terrible care????
Hye Parkman: The front desk provides the fast professional admin services. The doctors are very knowledgeable; they listen to my concerns and provide appropriate treatments and referrals. Of course nurses are friendly and doing the job well. I respect them all and am a very happy patient.
colleen silva: Even though I arrived early, my wait time was so short. The clerks at the front desk were friendly and eager to check me in.
The nurses aid and nurse were kind and efficient. My ARNP Caolae Jones was good at getting through the info and results of my recent shoulder surgery. I liked that she scheduled another appointment in 2 weeks to see how I’m doing with administering antibiotics at home and see that no infection has developed.
I appreciate Cornerstone Medical.
