Randy Bowen: I was able to get an appointment very quickly. Front desk check. In was friendly and easy. The nurses were quick and efficient, friendly enough to visit but also able to handle other jobs well. The folks in the procedure room were very informative and professional. Dr. Habibi was also informative and professional. They were thorough and gentle! Good times had by all!
Deb B: We just took Freedom to her new vet for the first time, and she was so calm! The doctor and staff were incredibly kind and welcoming. I’m really glad we chose this place among all the options on the South Hill!
Alexx Jobe: The folks at pet emergency clinic were all so wonderful to deal with. From the moment we walked in, panicked, with our puppy who was feeling unwell to the moment he was discharged we were treated with respect and professionalism. They attended to our little guy quickly and thoroughly, and had him feeling better in no time. We even had a little bit of confusion concerning our bill which was cleared up without hesitation. From the triage team and the doctor who treated our puppy all the way up the ladder to the manager, miss Melanie, pet emergency clinic earned every one of these 5 stars!
Meagan Zehm: We mainly see Dr. Thompson, he is great. Very personable and realistic. We have seen every provider in the office at one time or another and they have also been awesome. My insurance has changed, and the clinic is no longer in network, but we continue to go to Kids Clinic because we feel the quality of care is above and beyond and that means more to us that our kids have great care by people who genuinely care.
Snake Plissken: "CHAS Health, what happened to you? You used to be cool."
I had previous experiences at this clinic before the pandemic that were very positive but if you only read up to this line PLEASE believe the other negative reviews already posted about CHAS Southgate Clinic.
And that is because CHAS Southgate Medical Clinic sucks. They suck on ice.
The frontline staff and the people working their phone lines must be treated and paid poorly by the management because they sure act like it; however, I dont want to blame the employees too quickly when I think the blame should truly be laid at the feet of management. All the same, to anyone who is going to engage with CHAS... BEWARE! You will encounter casual, burnt-out indifference and apathy with everyone who works there.
Jaydra Cope: Dr. Kelly is knowledgeable, kind and listens to her patients. I feel like we work together to meet my healthcare needs and she genuinely considers my input about my health. Sometimes we 100% agree, sometimes not, but I trust her to help me make the best health decisions for myself. Ones that are backed by science, research and practice.
