1 /5 Nguyá»…n HĂ : I came here for a simple oil change in May 2025. After going home, I checked the dipstick and saw that the oil was overfilled beyond the maximum mark. I returned to the shop to politely ask for it to be corrected.
Instead of taking responsibility, the owner became irritated and handed me tools to fix it myself — with no guidance. After I removed the extra oil on my own, he told me not to come back.
I ended up having to extract 250–300ml (around 0.3 quarts) of excess oil — far more than a minor error. Yet the owner kept insisting he poured exactly 5 quarts, and claimed that his “20 years of experience” meant he couldn’t possibly be wrong.
But the dipstick — and the fact that I had to remove that much oil — clearly proved otherwise.
He yelled at me the whole time. I stayed respectful because of his age, but honestly, it wasn’t worth it. No one should be treated like that for simply asking a shop to take responsibility for its work.
Worse, they never gave me a receipt.
Experience is valuable — but refusing to accept basic facts or listen to customers isn’t professionalism, it’s ego.
I would not recommend this place to anyone who values honest and respectful service.
