Marcus Pederson: The nursing staff at Garfield County Hospital is skilled and compassionate. They took good care of Dad in his last days. They were also extremely kind to the rest of the family, for which we are very grateful. ~Joanne Pederson
Junior Castellon: I came in the other day at 3 and the doctor seemed very rude almost as if he didn’t want to be there. His tone sounded very rude from the way he talked.
Colton Drake: Bad service. No one answers the phones I waited for 35 minutes. Absolutely ridiculous… all that money and you can’t even hire someone to answer the phone?
AU: Ladies were polite when I would talk with scheduling but their radiology department seems like a mess. I had a referral sent over for a diagnostic mammogram. I had to call them after not hearing from them for days and was told they received incorrect paperwork. My doctor had immediately sent corrected paperwork but they had never received it or had discarded it thinking it was a duplicate. I had to go back and forth throughout the week only to be told that they were “revamping” their schedule and didn’t know their schedule. After being told to check back the following week, I was given the same runaround. It was ridiculous to have to keep following up just to try and get an appointment scheduled. I finally switched hospitals when they told me they wouldn’t know what their schedule looked like for several weeks.
Cynthia Squires: Hard to get an appointment. Then when I made effort to go in for the Medicare wellness check my doctor came in for 30 seconds, at which time I reminded her that I was past due for my annual blood work (due to bariatric surgery and prior issues with malnutrition) she said no problem she would order it and I could stop by the lab anytime. I went to the lab and they did take blood for the Hepatitis check that medicare recommends but not for my normal blood work. There mistake but now they insist I come in for another visit just to get the blood work ordered. Really frustrating and I think I need to go to Confluence where they seem to be much more concerned with patient satisfaction.
Mike: Slowest defensive front desk. When they get their feelings offended, they’ll give you a hard time. I needed a paperwork filled out from the doctor and needed before Christmas and they went home, enjoyed Christmas and I still didn’t get my paperwork. Here I am at it again waiting cus the’re feeling have been hurt. Nobody cares about you feelings. Just get my paperwork. Negative 5 stars
Amy Ward: Doctor Norlander listens & comes up with a treatment plan that patients can work with & get amazing results. He is passionate about getting patients on the path to good health. Wonderful Doctor!!
