Nichole Jensen: I donāt understand why they have 2.8 stars.
These people have seen me and my son 2 times now and itās been the best experience ever. They are kind and caring. Everything you want in an urgent care. Thank you to the team who took care of us the other night when my som had cut his finger. It was 5 minutes to close. My husband ran inside in panic mode. And instead of telling us no (like health first urgent care) did down the street. They took us right away. I love their team.
M I: My 3 kids see Dr. Richardson he is great! I have also heard wonderful things about Dr. Brady from my sisters. I see Dr. Gloria for my primary care and my parents Dr. Hornell. My experience with all the mentioned Drs has always been the best service! They listen, they are compassionate and they take care of business. The quality of care my family has received at this clinic is 5 star service!
N Blue: A complete joke like most other large system health providers. Note the omission of ācareā. I scheduled as a new patient because the website boldly proclaimed āaccepting new patientsā. Apparently, this was not the case as I found out upon arrival to my appointment, a mere month after booking. From their IT to their front desk I was once again able to experience ineptitude at levels Iāve only come to know with hospitals and clinics. I wonāt say the Doctorās name because itās not his fault, merely those tasked with establishing patient trust in every other facet of the business. Thanks for scribbling the name and number of another Lourdes-associated provider for me on a post-it note. Itās in the trash bin across the hall. A waste of paper, waste of time, waste of money.
Darla Crookshank: Admittance was very easy. The staff was very courteous. The nurses were very nice. Facility was very clean. Surgery went well. Discharge was done in a timely manner. The follow-up was unexpected. I received a call the following day to see how things were going and if I had any questions. Overall I was very satisfied with the services at Skagit Valley Hospital.
Samantha Brazington: Dr. Brown and the entire team at the clinic go out of their way to create a safe and warm environment. I always get seen quickly and have excellent care. I would recommend to anyone looking for primary care.
Michael: Edith Zaragosa is an amazing Primary Care Practitioner, she listens and cares about her patients.
Unfortunately the office staff and nurses are unprofessional. I have to call repeatedly to ask for simple things like a prior-authorization to refill a standing prescription. I have been told 4 times in 5 business days that someone would call me back and no one ever does. Almost every time I call back myself (a business day later) there is no progress on my request, nor even a record that I called, and we start the request process all over again.
Beyond frustrated; I am actively looking for a new Primary Care Provider now.
