1 /5 Birthe McKeon: Worst experience ever - HIGHLY UNPROFESSIONAL!!!
Lets just start with the owner, Glen, throwing F-bombs left and right while working with his client (Im so glad I didnt have my kiddo tag along). The salon itself is disgustingly grimey (I realize its old but its lacking any minimal standard of clean). Stylist Kiva was forgiving at first for my late arrival (she didnt check the voicemail I left as a heads up) but did a really bad job on my hair. Instead of blonde highlights I now have patches of solid blonde and my scalp was burning when the bleach bled out of the foil. I told Kiva that my hair color takes a long time to lift to a true blonde and still, my hair has a clear orange tint to it. I sat in the chair for 3! hrs for a partial w/o cut or blow dry...an hr longer than with other stylists having more services.
Follow up appointment: I call to confirm while on my way to the salon, Kiva tells me shed call me back in a minute....no callback and when I get to the salon she had left. Whaaat?? Who does that?
The owner, eloquent Glen (remember F-bombs seem acceptable in his business), said he cant talk to me and asked if I want to send him an email. Nope, I chose this platform for my customer feedback.
