Hi-Tech Automotive - Bellingham (WA)

5 /5 P C Hooper: Rob has been my reliable and trustworthy mechanic for over 15 years. I always understand the scope of work and costs necessary to repair my vehicles. Additionally, he looks at other visible concerns for recommended safety and maintenance.

5 /5 Brandon Robertson: I have used Hi-Tech automotive as my primary repair shop for almost five years now. Rob and his team have always done a great job making sure my vehicles are not only repaired or serviced but also done in a timely manner. My most recent experience with Hi Tech was fantastic, as they were able to get me in same day when I noticed my brake caliper acting up. I had my rig back before the work day was over. Hi Tech cares about their customers and will make sure you’re back on the road in no time!

5 /5 Landon Norton: This is definitely going to be my new auto shop. Rob takes the time to look at things well, describe them concisely and to the layperson easily. Works done well and affordably. Easy in and out access on the property. Good, honest folks. Throwback to days of better service. Go see them yourself.

5 /5 Terry Rousseau: Rob is the “go to guy” for boat trailers and any auto service. His work is impeccable and he’s a great communicator. Highly recommended!

1 /5 JJ Riley: Awful. We had a brake replacement done here and the brakes failed while my wife was driving. Luckily she was okay. We had the car towed to the shop we now use and they said we should contact whoever did the replacement because it wasn’t done correctly—I believe a critical bolt had fallen out and several others were loose. Called Rob at Hi-Tech and he apologized, but said we were outside the workmanship warranty. He offered a discount. Got the car back and the hub cap was in the back seat, broken. Brought it to the dealer and they said it wasn’t removed correctly—it had just been forced off and a plastic tab had been snapped off in the process. Called Rob to ask why the car was returned like this without informing me it was broken and he acted like these things just happen. Refused to replace it. I’m assuming this is a series of unfortunate events, but I’m certainly never going back after having two problems with workmanship in two visits.