1 /5 Belle Villet: I hate to do it, but I had to remove my first 5 star review I left. My 3 year old daughter fell at the playground & severely chipped off two of her front teeth. I called this office immediately to schedule an appointment to get her teeth checked. I could tell the person who answered the phone was not in the office because there was road noise as if they were outside or in the car. They seemed totally distracted & asked multiple times why I was scheduling an appointment when she has a teeth cleaning in April. Then when we finally get to the appointment the next day, the dentist Dr Kyle seemed way too overwhelmed. He told me he had another patient he had to get to asap, so he could repair one of my daughter’s teeth, but the other one didn’t have an exposed nerve according to him. He gave me no options, basically just this or nothing. So I had him repair the tooth because I felt pressured by his lack of available time & he told me to simply not have my 3 year old eat with her front teeth anymore until she’s 6 and has teeth falling out. I was incredibly unsettled & upon looking at my daughters teeth myself could 100% see major nerve exposure on the tooth that he said was fine. I got a second opinion from a pediatric dentist following the appointment with Dr Kyle & they were appalled that he did not address my daughter’s other tooth at all. Basically, due to his lack of care, the exposure caused a lot of inflammation & an infection in my daughter’s tooth which is now actively dying in her mouth, & the tooth that was “fixed” was apparently leaking and not protecting her tooth at all. She now is scheduled for an emergency root canal & they will also cap her other tooth so it is actually protected, which was not offered to me as an option during my discussion. I would not suggest anyone with small kids come to this office because the amount of attention you need with little ones seems to be much more than they can give.
