1 /5 Deanna: Very unprofessional experience and don’t care about the customer’s concern, I was there on the 29th of June and paid $45 for fill and shellac. I had to find another nail shop in Kent and paid $45 to fix my nails again with fill and shellac. To pay $45 to Pauline’s Nails and the fill lasted only 8 days! That’s viewed to be cheating your customers. When Kim used to work on my nails with the builder gel, no issues! Until that nail tech on the picture that ignored me, don’t want to help me, and act like nothing happened. She’s the one that did my nails on the 29th until the nails started to lift! No good, poor communications, and why continue business if don’t want to work in customer service!