Sacred Heart Childrens Hospital Emergency Room - Spokane (WA)

1 /5 Shyla Klein: The staff ignored us multiple times I have been here for a total of ten hours so far and seven of which was spent in the waiting room. Still in the waiting room btw. I came in because my pupils are different sizes and I hit my head really hard and it was bleeding and they just shrugged me off. Said no to giving me food. The staff at your front desk of the adult emergency are very rude very full of themselves. As soon as that clock hits midnight your staff no longer care about your patients. We were in earlier and it was so much different so much quicker and so much more help. Anytime we ask the front desk anything she has an attitude and says things very abruptly and very rude then turns away from you as if to say go away from me. Definitely need staff who aren’t just here for a paycheck. Especially in the emergency department because why have I watched them ignore multiple patients not even just me and then just gossip and talk in the little cubicle thing for hours. They act as if it’s a burden when someone walks up. Pathetic manners for hospital staff. They’ve taken my vitals three times now. Still haven’t taken me back. Told me there’s a five hour wait ahead for me. Kind of crazy when I could have something wrong with my brain don’t you think? Very ignorant staff. Very sad.

1 /5 Sheann Richardson: Worst hospital experience Ive ever had. Husband came in with terrible back pain to the point he was hunched over in pain . the wait was 8 hours the hospital was filthy ppl where sleeping on the floor , a women screamed in pain for hours and was still in the waiting area and finally when he was seen they did nothing to help him in his condition he left in extream pain and alls he got was a doctors note and a fat bill and told to do the things he had already been for three days. this hospital is a joke I wish we would have went to holy family at least they treat you like your a human being.

1 /5 Tricia Madison: If you want to wait for long periods of time only to be ignored and dismissed by doctors, this is the place for you. Unfortunately, I have numerous medical conditions and am at the ER several times a year, typically. SHMC is the closest and, due to my numerous conditions, should be the best option for me. However, I am treated like a hypochondriac frequently flyer drug seeker! Dr. Creel is the only provider there who I 100% appreciate. He listens, cares, and treats appropriately and effectively! Unfortunately, it is time to rely on another facility for my needs because of the lack of consistent care and treatment at SHMC.

1 /5 Daniel Bateman: They cant be trusted watching your belongings even when they require it. Lost $50 in medication and they just played dumb about it. I get its hard being understaffed but that was extremely unprofessional.

2 /5 Victoria Sprague: This place is supposed to be a childrens hospital and they failed. I took my 1 year old baby here the other day and the staff was nice sure but they including the female doctor on call at the time should be FIRED. They said my son had a fever, gave him ibuprofen and Zofran then sent him home saying he was fine. Took him to multicare this morning and we left with medication for his double ear infection, upper respiratory infection and pneumonia. Hes having a hard time seeing because his ear infection has gotten so bad. Thanks multicare, take your children here, not the childrens hospital unless you want your kid to get worse like mine did.