Swedish Hospital - First Hill Campus - Seattle (WA)

5 /5 Marshawn Woods: My first extended stay in a hospital was here for 6 days in January. They took great care of me. The medical staff understood my anxieties & made me feel as comfortable as possible. The doctors made sure I understood the nature of my situation & provided me with any information I needed, financial support, including a note for my employer. The view was great, the food was good & I had a low sodium menu. The most special part of my stay was the staff: MAs, CNAs, RNs.. Every single one made me feel like I was their only patient & treated me that way. I was scared, anxious, never been admitted to a hospital before & was there for something serious & by the time I left I wanted to write a thank you note to everyone I encountered. They are the real MVPs. Thank you. - Kind Regards

1 /5 Kate Stutzman: In 2022 my college roommate and good friend broke her leg in 3 places and was taken to this hospital. They were horrifically terrible. We were both 18, scared out of our minds, had no family in state and no car. We were pushed out of the hospital at 2 am while my friend screamed in pain with no ride home and told we had to be back at 6am the following morning. They did absolutely nothing to help us and treated my friend like a criminal for being hurt. These are terrible unkind people I do not recommend visiting if you have any other option.

5 /5 Parvin Vika: I delivered my baby at this hospital (though my provider was Northwest Women’s Healthcare, not Swedish). The nurses were absolutely amazing and took excellent care of us! We have nothing but wonderful memories of the hospital and its staff. However, one suggestion: During labor, a doula was brought in to offer services, which felt like an awkward sales pitch. Despite respectfully declining, the doula returned just 15 minutes before I was about to push and later again during baby’s latching session, even though I had explicitly requested a lactation consultant multiple times. This part of the experience was uncomfortable. Overall, the care we received from the nursing team was exceptional, and we are grateful for their support during such an important moment in our lives.

1 /5 YIsForYellow: One of the worst experiences I have ever had at any medical facility. They locked me in a poorly lit, confined room for nearly several hours, gave me little food, and whenever I would advocate for myself, they would blatantly ignore me. It wasnt until I started to have a severe mental breakdown did they allow me to leave the premises, but even then they had to gather security, as they somehow saw me as a threat. I was the only one to be treated this way, whereas everyone else was treated fairly. This was a genuinely isolating, and traumatic experience.

2 /5 Tiffany Lovern: My mother-in-law just underwent surgery at this location and thankfully came out with a successful outcome and had a wonderful and thorough surgeon. However, prior to surgery, the tech who drew her blood decided to bring all of her problems into the room with her. She stuck my mother-in-law with the needle without her even knowing, then proceeded to TOSS the blood vials onto the bed with an attitude. The nurse in the room asked for a drop of blood from the needle for another test and the lab tech, tossed out the needle and said something along the lines of "do your own job" and left, causing my poor mother-in-law to be stuck AGAIN. This was completely unprofessional behavior and caused the patient more distress than necessary before a surgical procedure. I sincerely hope that tech is fired as she had the bedside manner of a porcupine.