The Best 12 MEDICAL SERVICES near Seattle, WA (Part 3)

Travis Torrence Can you please hire staff that know what buildings are under construction rather than giving the wrong info

Clarice Litmon Making an appointment to see a doctor at this location is like pulling teeth. Thank goodness the Dental Office is in the same suite. Talking to staff made me sick.

T Vaziri Avoid this Hospital emergency room at all costs. Most of the time, the place is overcrowded, and the staff seem unqualified or dismissive. I went there with a severe headache and body pain, but the nurse simply told me that nothing was wrong. I later overheard he saying to someone else that I had "bruises" on my body. The next day, I felt much worse and decided to go to Overlake Hospital in Bellevue. They ran a blood test and discovered my white blood cell count was three times higher than normal. If you value your health and want proper care, do not go to this hospital.

J S saw the review on the black man receptionist and was worried since it was my first time doing a radiology It turned out that he is really nice and helpful when I had (many many) questions and even gave us a disk copy of our report. Thought I should write this to justify

Lydia Moore I wish I could do 1-star. This facility does not seem to care about their patients and have made that prominent to me not just once, but 5 times. I just want to be seen and have a doctor that cares about their patients and not just ticking off the box. Every time I have had a virtual appointment my care team has been 20 + minutes late. Since this has been a trend, the care team may as well schedule the appt for when they are going to actually come on, instead of wasting the time that their patients have to take off of work and pay.

Maria Munoz They scheduled me immediately for the next day once they heard of my ankle injury that wasnt healing well. Normally getting an appointment can take longer, but when they sensed the urgency, they were very supportive and fast about finding solutions. Quiet location, the service is excellent and theyre caring about their patients.

Mark Ive been going to this clinic to see my primary care physician for at least 7-years now. I was in my 20s and lived nearby when I began using this clinic for follow-up care after a major medical event. I sometimes cant see my doctor because theyre over-booked, so I get in with a resident instead. Ive never had a bad experience with this. I see my primary care physician a few times each year, and if I have an emergent situation the residents always take great care of me. I strongly recommend UW General Internal Medicine, and all UW medical services in general. I had a near-death experience in 2018 and I wouldnt be alive if it werent for UW Hospital and UW General Internal Medicines thorough follow-up care.

Ranjana Dobal I came here for my annual preventive medical check up on Jan 31st 2024 and met Dr. Elizabeth C Tower. I requested for hemoglobin and Vit D tests only but the doctor asked me if I wanted to get a bunch of other tests done such as Hep A etc. I asked the doctor if these are going to be covered by my insurance. The doctor kept saying that these would be covered as this is a preventive annual medical check up. I was charged $142 for several tests such as HC Vitamin D 25-Hydroxy, HC Ferritin, HC Iron Serum, HC Transferrin, HC Hepatitis A IGG AB, HC CBC. They refuse to change the diagnosis and procedure codes to the following for the preventive blood draws: Diagnosis Code: Z0000; Procedure Code: 36415 I have tried to contact the doctor but I do not receive any response from them. Somebody from the staff replied last week on MyChart that they will review this and it has been 4 months, yet nothing has changed in the bill. Not coming here again for sure.

Janel Howat I have had the pleasure of working with Dr Huang for almost two years and couldnt be happier with her as my physician. One trait I really appreciate about her is her kindness towards patients (especially those who might be struggling more than others). Dr Huang has always treated me with kindness and respect and always makes me feel like I am a priority. Another thing I appreciate about her is her dedication to making her patients feel their best and working with them and not "telling" what them to do. Not all providers are "willing" to make healthcare a partnership and I feel fortunate Dr Huang is one of the ones who truly values building good patient relationships. I cant recommend her enough!

Amira Cheng Shes unhelpful, and her medication is driving me sufficiently worse. Never go to see her again. Update: I tried so hard to get myself healthy again. I couldnt imagine how she got her MD certificate given the fact that she gave her patients wrong diagnosis and medications. She made my illness severely worse. For anyone who believes in the 4.8 rating on her website, I hope you could think twice and make the best and wise decision for yourself. Worst doctor Ive ever met, in terms of the fact that I got terribly worse after I went to her as my "doctor".

Matlyn Smith Great Customer Service, Charming, Polite, and Always Patient! On a scale of 1-10 this Office on Madison & Broadway, Dr. Egan, blood cancers, kind, knowledgeable, patient, always ver professional, Thank you Swedish, for your devotion to your Calling!!!!

Mandy Landa Received an erroneous bill. The person on the phone didnt want to research the issue (which was a Swedish issue by the way). She was rude and cut me off mid-sentence. I requested to escalate and she placed me on hold and came back five minutes later, telling me that I would need to call back in. If they continue with these tactics, Im five minutes away from hiring an attorney and going to the press.

MJ Montgomery Patient care from the doctors and most RNs were great. There was a traveling nurse who accused one of my family members with interfering with my mother’s care while she was a patient there. A different nurse (who wasn’t there during the interaction) pulled my family member out of the room, to sign a paper admitting to interfering with my mother’s care. The family member was advocating for my mother since the nurses were not listening to her and her needs - regarding pain management. My mother had extensive surgery. At 1 AM in the morning, when she finally fall asleep that same nurse flipped on the light and started grabbing my mother’s stuff telling us we needed to move to another room immediately so they could accommodate somebody else coming out of surgery. They moved us a couple of rooms down. No one else occupied that room for over 12 hours. From that moment, we requested not to allow that RN back in my mother’s room. My mother, stayed for a few days there. I stayed with her there. The cafeteria had good food options. I tried the salmon burger, cheeseburger, Philly, tater tots, fries, onion rings, and salads. The cafeteria had decent food. The hospital is like a maze, pretty much like every other hospital. By the time you learn all the routes, it’s time to go home. Parking is terrible, and expensive! There is some to our parking, but it is very limited and you have to walk a distance. The parking garage has plenty of parking.

Ron Bain The care that they provided was unbelievable. I was there for 5 days and the doctors and nurses went in my opinion above and beyond. As a patient usually you cant wait to get home and leave the hospital but in this place the kind of care that they give was sincere and didnt want to leave. The nurse Brenda who was one of the ones taking care of me would follow the people who will take blood every morning and Brenda will take my vitals right after that so I didnt have to be awake and twice. If infact you need any type of cardio work done highly recommend this hospital. Ron Bain

Marshawn Woods My first extended stay in a hospital was here for 6 days in January. They took great care of me. The medical staff understood my anxieties & made me feel as comfortable as possible. The doctors made sure I understood the nature of my situation & provided me with any information I needed, financial support, including a note for my employer. The view was great, the food was good & I had a low sodium menu. The most special part of my stay was the staff: MAs, CNAs, RNs.. Every single one made me feel like I was their only patient & treated me that way. I was scared, anxious, never been admitted to a hospital before & was there for something serious & by the time I left I wanted to write a thank you note to everyone I encountered. They are the real MVPs. Thank you. - Kind Regards

Kate Stutzman In 2022 my college roommate and good friend broke her leg in 3 places and was taken to this hospital. They were horrifically terrible. We were both 18, scared out of our minds, had no family in state and no car. We were pushed out of the hospital at 2 am while my friend screamed in pain with no ride home and told we had to be back at 6am the following morning. They did absolutely nothing to help us and treated my friend like a criminal for being hurt. These are terrible unkind people I do not recommend visiting if you have any other option.

Diana R The ER lobby was dirty, the ER rooms itself looked a bit run down. The staff were fine but I feel the set up was just not entirely appropriate. Once you speak to a provider in the back they take you back out to a cubicle in the ER lobby to wait to be called for any lab or imaging to be done and then also to get your results/ follow up with provider afterwards. You have someone on either side of you and the walls are probably 4ft tall. Literally almost no privacy and you can clearly hear doctors discussing results / treatment plans etc with a patient next to you.. Just overall not comfortable and even if this is “allowed” does not seem appropriate or private in a healthcare setting while receiving care. I understand this is likely to free up rooms in the back but we must have better options than this. Also as far as the wait I’ve been told 45min-1 hour for results and it’s been well over an hour and a half and still no results have come back.

McMorris Overlake has cared for our family in multiple emergencies, four deliveries, and a surgery. All were excellent experiences with positive outcomes. The staff and doctors are consistently friendly, compassionate and professional. My youngest daughter still refers to the ED team that cared for her by name and considers them friends (7 years later). Overlake is a special place- a community caring for their community!

Muir Brayden (Bam) Absolute disaster of organization in the billing department. My wife had a miscarriage due to a molar pregnancy, and after we had done the inter uterine aspiration to remove the tissue, they incorrectly had her do fetal labs. We wrongly assumed it was blood tests to follow up on the molar pregnancy, because those were ordered as well. We have tried many times the last 6 months to get the incorrect charges waived talking to the Lab, our doctors, and multiple different billing departments, who all just played hot potato to the next person. No one knows what they are doing and they expect us to figure out the system? What a joke. They wanted us to get a waiver form signed, we asked our doctor and they had no idea what this was, but assured us they would look into it and get it taken care of. They didn’t. A month later, my wife still had the billing department after her for the lab charges, and a constant reminder of the physical hell she’s already been through. We ended up paying the bill for blood tests on a fetus that didn’t exist, just so we don’t have to live another day being reminded of what a terrible experience this has been. It shouldn’t be our job as patients to fix your mistakes as a healthcare unit. Figure it out.

Sue Ellen White I was referred for a procedure here and called the number provided to schedule an appointment only to reach a voice message that sounded in voice and tone as though I’d reached either the morgue or HAL 9000. After a month, still no return call. Fortunately, my doc sent me elsewhere where they promptly and cheerfully answered the phone. I will never use this facility.

Ben Van It’s weird that you need to get a code from the receptionist to get into the rest rooms. Is this a restaurant in which you need a code since it’s not …? Crap!!!

Charles Snell I was a patient for approximately 3 years dealing with an ongoing issue. Dr. Hawkins was a godsend who was able to diagnose and treat my condition when other doctors I saw couldn’t. She and the staff were very cordial, knowledgeable and understanding, and were ultimately able to resolve the issue and let me get on with my life. Nobody truly wants to have to see a specialist of this type, but I recommend this office if you are ever in need of one.

Jacalyn Holsted The aftercare of the UW medical center is well below standard of care. Lack of communication, poor communication, lack of experienced staff overseeing and managing inexperienced medical staff, lack of reading medical charts so unnecessary questions for sick patients. Any patient required to seek medical care here should find a close acquaintance to spend as much time as possible with the patient to watch medical care, advocate for the patient and keep a close watch for medical issues.

Beckham Gharring Pretty chill place, I dont see why they have such a low rating.