The Best 12 MEDICAL SERVICES near Spokane, WA (Part 3)

Capt Cabo Great new doctor and responsive. I didnt have to wait months to get in like other places in town.

Erin Mann I only put one star because you cant leave zero. I went into this clinic to establish care. I was laughed at and hung up on and they ignored my cc. This place is horrible and I would not take my dead dog here let alone a person. I still have a cc and have to go to another doctor for care. They have no idea what they are doing. They had fun at my expense though after taking pictures of my breasts!!!

N M Three stars only due to the wait but understood because every person who came in beside us asked for a Covid test. Heather at the front was so kind and warm, she offered my partner warm blankets for her pain and water for both of us while we waited. She also kept updating us. Once we were brought back the nurse was less than warm, but under the staff shortages and pandemic I don’t blame her. The only sad part was my partner was in a significant amount of pain so a little kindness would have been appreciated. Once the dr came in he was fast and thorough, and sent us directly to Valley hospital due to the dire nature. The nurse who took my partner out to the car was very nurturing and kind. We appreciate the care.

Kayla Baroch Dont bother making an appointment because it doesnt mean anything at all. They claim its to "reserve your spot" but it doesnt. Their receptionist stated that if other people check-in before you, they get seen first. Which literally defeats the purpose of even saving a spot or making an appointment. This place is unorganized, slow and rife with incompetence. You know what they do send out timely? Your overinflated bill for garbage service.

Jimmy Frando I had surgery earlier this year in March. I was scared and nervous but Dr. Horn and her staff provided such great care and made me feel safe and comfortable the whole way through, from consultation to post-op recovery. Dr. Horn was very professional, explained the entire process for me, and was very patient with answering my many questions. She did such an amazing job and I now feel so much better than I did before my surgery. Her staff were also very caring and very efficient with getting me checked in and going over my medical history and allergies. I am so thankful for everyone there and I would not hesitate to ask for their help again in the future if need be. Thank you again Dr. Horn and staff for your timely and professional service. I really appreciate all of you!

Sadie Whitehouse I have had multiple surgeries at different hospitals, and my tonsillectomy at Columbia Surgery Center is by far the worst experience I have ever had. The lack of empathy, customer care, pain management skills, after care, literally everything was awful. I did not interact with a single medical worker in my time of over the phone scheduling to surgery to after care that was any help or showed any sort of care for patients.

Andrew Brasser I live in the tri-cities area but when I found out I had to have a triple bypass I sought out a second opinion. When they got me in right away to see a cardiac surgeon for the second opinion, I was put at ease and made to feel important. So when it turned out that I did indeed need to get the surgery I chose to go with Sacred Heart for my operation. I highly recommend them they are truly one of the best in the country.

Wendy Pritchard This portion of this review is for Dr Justin Reeves cardio thoracic surgeon. I will rate the hospital after. We cannot thank Dr Reeves enough for his dedication skill, professionalism and care. Dr Reeves is the utmost humble dedicated and talented surgeon in our experience. My husband had a complex case valve repair and Dr Reeves saved him from having a replacement and sternotomy at a young age which is not as good option if possible to avoid. He had his surgery and was able to leave within a couple of days feeling better than before his surgery. His recovery was very swift Dr Reeves checked on him daily and spent time to explain what he did step by step answered all our questions and addressed all our concerns with professionalism care and compassion. We owe a lot to Dr Reeves and his expertise and dedication. I would not hesitate to have Dr Reeves take care of anyone I love. The ICU nurses were outstanding in their standard of care and competence. We felt we were treated with kindness and utmost competent care from the team.

Isabelle Bledsoe Seriously I’ve been on hold for 30 minutes for the third day in a row. No one is answering the phones and no option to leave a voicemail. Providence you are failing our community with subpar medical services. Doctors are leaving right and left and clinics have long hold times on the phones. The office wait times can be up to two hours for a simple appointment. Our choices are limited here in Spokane, but considering I’ve been trying to contact your heart office for three days now regarding an appointment I could have easily driven to Seattle seen a doctor and been home by now! Negative star ratings should be an option.

Michelle Sablik These people are TERRIBLE! I was referred to them for a heart issue and instead of them contacting me for an appointment set up for referral, they wait a month and then send me a letter telling me to contact them and stating that they will hold my referral for 30 days before destroying it I attempted to call their number multiple times and they NEVER answer their phone. I sat on hold for over 20 minutes each time. I Googled attempting to find other possible numbers to call and there were none. I tried to email them at corporate, and filled out a contact request per their their website. NOTHING. Then I finally got ahold of a person in Renton only to find out that a) there was nothing she could do to help and b) they went ahead and cancelled my referral for no reason (per her and the notes) and to not schedule me. THEY are HORRID. God help you if you have a heart issue, they literally DO NOT CARE and WILL NOT HELP YOU!!!

Matthew Saucier Life savers. There is no better hospital in the region. Everyone who has helped us here has been a saint—kind, compassionate, and incredibly skilled. From the moment we arrived, the staff went above and beyond to make us feel cared for and supported. We are forever grateful for their dedication and expertise. Highly recommend this hospital to anyone in need of exceptional care.

vida con rebeca perez Absolutely adore this hospital, they are life savers, the nurses treated my husband so well made him feel safe and comfortable. All the nurses there were so lovely and had really good work ethic. Omak and Tonasket and family heath centers in omak should have these types of nurses that show care for their patients.

amanda My son and daughter in law just had their baby. She had a C section, it has been over 9 hours and no staff will take her to go see her baby . This experience for new young parents has been horrible. If a woman who has a c section has met all the protocols of displaying she can stand well and is able to see her baby is kept from her new baby for over 9 hours, then this hospital it’s the crappiest level of care I have ever seen for new parents. Train your nurses better or hire more compassionate and competent staff staff . Labor and delivery nurses here get a one star review . Do better !

Maddy Kessack Brought my grandson in for the second time in 4 days. Hes only 8 months old. Positive for flu, and a couple other issues. Hes severely dehydrated. I had to BEG for them to give fluids. They said they needed to check a test to determine dehydration when anyone with eyes could see how lethargic he was. It took 4 emergency room nurses and 2 ICU nurses to successfully be able to find a vein to administer fluids. 11 hours in, 9 pokes with a needle and awful bedside manner. Will not be returning

Jakob VanDerWerff This clinic has never been helpful and charges criminal amounts. I will not be returning.

Alex Pelham They use predatory billing practices and are not transparent about what treatments they are "providing". I went in as a new patient needing a primary care physician because they said they were taking new patients and in my network. I expected to pay zero dollars because of my good insurance. I received a VERY large bill for two reasons: 1. They were not in my network 2. They use EM billing codes with the modifier 25 in excess, which allows them to bill for multiple consultations under one visit. I was billed for a primary care visit checkup, new patient intake evaluation, and diagnosis for a condition I went in knowing I have had my entire life needing physician for. I was also billed for smoking cessation counseling - not something I wanted or needed - which entails the doctor spending exactly 180 seconds explaining why smoking is bad and that you should quit. All of this was billed out of network. Using EM billing code modifiers is common, but this was intentionally deceptive. Upon protesting the $474 I had to pay in addition to my insurance company, they generously lowered the billing rate for the new patient evaluation by 80 bucks (sarcasm). Quality of the doctors service was not bad, except that he intentionally tacked on as many things as could be slipped into a bill for an annual checkup so it is hard to respect a health care provider in that case. The second star is because most people dont take bitter one star reviews seriously (myself included).

Brea Meyer Kyle Robles PA-C is the most incredible human ever. He looks at the total body and how its a related. Hes friendly and deeply compassionate. You simply cant ask for better.

Sunni McNary I have tried to justify the way I was treated for several years. But there is no excuse for the exam rooms with cameras, rude staff and repeated cancellation of appointments by the clinic. I now have a partial crippled hand just because there wasnt a doctor to sign off on surgery so I could reajust to computer and 10 key work. DONT LET THESE PEOPLE DESTROY YOUR LIFE..

Spencer Had a family member go in with breathing problems and chest pain. The staff did the initial tests to identify that it wasnt immediate life or death and then we proceeded to sit in an almost empty (10 patients or less) waiting room for 2 hours. With the extremely long wait times between any form of service, our trip to the ER here lasted over 5 hours whereas the other local hospitals would have had us out in not more than 2 hours and probably less than 1.

Little boy Doctors and nurses are very dismissive. When asked about whats going on with my health, the nurses always put in the wrong information on the computer, and then when my doctor walks in, I have to re-explain everything. And of course, when I do explain, theyre very dismissive and ALWAYS try to blame it on my diet. I tend not to get sick very often, but when I do, its very painful and abnormal in different ways each time. My doctor is always dismissive of my pain and has never prescribed me antibiotics once. She gets me to give her a review of my diet and then critiques it. Id say my diet is healthy, besides occasional snacks, but my doctor treats me like Im overweight (when Im definitely not. I weigh 120 lbs.) I am growing incredibly frustrated, and this makes me never want to go here again.

Jenny S. If you want to be dismissed and treated like youre crazy for an invisible illness go here! Oh and dont forget the disrespectful, rude and condescending lazy medical assistant named Leah, shes a real winner! I will say that Dr. Fix had a kind and gentle bedside manner. At first, she seemed liked she genuinely wanted to help me. I have a very complicated case and moved out of state at the advice of my previous internist. I was treated in an acceptable manner (given the current state of our health industry) for the first few months until I was honest about my mental health and how I was feeling. I then was made to seem like I was "asking too much" and "this is the best we can do". They involved a social worker like it was a good thing. Sadly I only experienced more medical dismissal/gaslighting after that at a major hospital in the area. I then was forced to worry and wait for a "STAT MRI" because said hospital was down a machine. I had to endure five months of not feeling safe in my body waiting for my continuum of care after leaving the practice. Our Doctors are held to metrics like a retail store....fix the system by writing your local congresspeople and senators. Also, you dont have to stay anywhere as a patient, you deserve to be treated like a human being, not a number or made to feel crazy for having a hard time coping with your disABILITIES. Do better at living up to your mission statement Providence.

Jennifer Daniels If I could give them zero stars I would. I understand that they are busy, but I went in with a very painful, swollen and distended abdomen. I was called back and put in a chair. That wasn’t even the worst part. It was a room with 4 other patients, and the poor woman next to me, that was only separated from the other patients with a thin curtain, was talking to a social worker about all the ways she wanted to end her life. When you have to talk to a patient about that heavy of a topic, you find a private place. That woman had to talk about it basically in front of 4 other patients and a number of other people in and out of the room. The complete lack of empathy and compassion was too much for me. I left without being treated because I just couldn’t believe they would be that insensitive. I will never go back there again. And on top of that, the bathroom was filthy.

Taylor Kensbock This facility is an absolute disgrace. My friend, who suffers from severe Type 1 diabetes, was admitted here for 4-5 days with no signs of improvement or proper care. During my visit, a social worker assured him that they wouldn’t abandon him and promised to provide the tools he needed to survive outside. Yet, the very next day, they discharged him with no support or assistance—leaving him to fend for himself, despite his pleas for help. To make matters worse, they falsely claimed they arranged transportation for him but instead left him sitting in a chair, helpless and vulnerable. The lack of compassion, communication, and basic human decency from the staff is absolutely shocking. This place is a complete failure and a blatant embarrassment to the medical profession.