MultiCare Deaconess Hospital - Spokane (WA)

1 /5 Jennifer Daniels: If I could give them zero stars I would. I understand that they are busy, but I went in with a very painful, swollen and distended abdomen. I was called back and put in a chair. That wasn’t even the worst part. It was a room with 4 other patients, and the poor woman next to me, that was only separated from the other patients with a thin curtain, was talking to a social worker about all the ways she wanted to end her life. When you have to talk to a patient about that heavy of a topic, you find a private place. That woman had to talk about it basically in front of 4 other patients and a number of other people in and out of the room. The complete lack of empathy and compassion was too much for me. I left without being treated because I just couldn’t believe they would be that insensitive. I will never go back there again. And on top of that, the bathroom was filthy.

1 /5 Taylor Kensbock: This facility is an absolute disgrace. My friend, who suffers from severe Type 1 diabetes, was admitted here for 4-5 days with no signs of improvement or proper care. During my visit, a social worker assured him that they wouldn’t abandon him and promised to provide the tools he needed to survive outside. Yet, the very next day, they discharged him with no support or assistance—leaving him to fend for himself, despite his pleas for help. To make matters worse, they falsely claimed they arranged transportation for him but instead left him sitting in a chair, helpless and vulnerable. The lack of compassion, communication, and basic human decency from the staff is absolutely shocking. This place is a complete failure and a blatant embarrassment to the medical profession.

1 /5 Annaliese McLaughlin: PLEASE do not go here if you are in serious pain! I’m 13 weeks pregnant and was having severe pain in my right hand side. They sat me down in the hallway, connected me to a bag of fluid medicine which I didn’t even get the name of and told me I couldn’t have water for 2 hours. Once I get my ultrasound done after 3 hours of waiting in the hallway in tremendous amounts of pain they told me I was dehydrated and sent me home. If I wasn’t being ignored or tended to for the 5 minute increments I was graciously given I was sitting there sobbing my eyes out. Found out the next day after having a feaver of over 100 degrees and crying to myself all night due to the pain that I had a kidney infection, it only took this new hospital/ER doctor 2 hours to properly diagnose me and give me the care that was necessary and the comfort to help my baby and I. AGAIN PLEASE DO NOT GO IN HERE IF YOU ARE IN SERIOUS PAIN.

5 /5 Carol Lamb: My six week stay at Multicare DEACONESS HOSPITAL, Spokane was made easier by the courtesy and the professionalism of the staff: doctors, nurses, nurse practitioners, and anyone who entered my room. Each person was considerate, caring and willing to offer sympathy when I needed a hug!! I’d give them twenty gold stars as my review!!