Sacred Heart Childrens Hospital - Spokane (WA)

1 /5 amanda: My son and daughter in law just had their baby. She had a C section, it has been over 9 hours and no staff will take her to go see her baby . This experience for new young parents has been horrible. If a woman who has a c section has met all the protocols of displaying she can stand well and is able to see her baby is kept from her new baby for over 9 hours, then this hospital it’s the crappiest level of care I have ever seen for new parents. Train your nurses better or hire more compassionate and competent staff staff . Labor and delivery nurses here get a one star review . Do better !

1 /5 Maddy Kessack: Brought my grandson in for the second time in 4 days. Hes only 8 months old. Positive for flu, and a couple other issues. Hes severely dehydrated. I had to BEG for them to give fluids. They said they needed to check a test to determine dehydration when anyone with eyes could see how lethargic he was. It took 4 emergency room nurses and 2 ICU nurses to successfully be able to find a vein to administer fluids. 11 hours in, 9 pokes with a needle and awful bedside manner. Will not be returning

1 /5 T B: Horrible experience in the ER. Waited 5.5 hours after checking my husband in on our own phone. We ended up leaving and am hoping to find answers from another hospital tomorrow. Dont go here!!!!

1 /5 Jordan Twiggs: I have to say with how many time I have been to secret heart for my child they have never changed my mind no one here cares about children or family only their pay checks I am so disappointed with the care I have received for my child one of the reason I did NOT have my children here and will not if you get a room in the picu you can’t use the bathrooms provided in the rooms but they will not put a sign up they rather come at you with an attitude telling you that you will have to leave the room your child is in to go down the hall to use the bathroom it is beyond help at this facility the nurses act like they know what is better for you child and they have all the answers but believe me when I say Spokane needs to have better standards for our children if we don’t stand up for them who will!!! Worst children care but sadly the only children hospitals

2 /5 McRicks McRicks: Communication needs to be better between the nurses and staff. Also, most of the nurses were awesome, but some were super rude. Bill, you made my daughter and I laugh like no one else-YOU ROCK. I can’t remember everyone’s names, but the nurse who worked the night my daughter had serotonin syndrome from zofran, and then an allergic reaction to Benadryl. Thank you. You had a clip in your hair.. and you helped my daughter through that awful experience… it was also traumatic for me, and you helped me too. I bet it’s hard to calm a parent down and also calm a child down, but you did it… and that takes skill. I have two stars for the lack of communication and for the nurses who need to up their game. My daughter was given meds, by the nurses, when a doctor wanted to hold meds. So communication needs to be better. Some of You made me feel like I was an idiot. My daughter noticed your rude behavior towards me as well. She didn’t need that drama. Please do better. Doctors who had many years of experience behind them were amazing and agreed with what I was thinking. And the nurses were mostly great, but some need to remember when you’re rude to a child’s parent, that child can tell and they don’t need that when they’re sick. They acted like my daughter had PTSD when really she was still recovering from the serotonin syndrome. She’s fine now. After having antibiotics, and potassium. Once she had the right meds… magically her “panic attacks” disappeared….. her shaking episodes stopped after she was given the right meds. My daughter, (who is 15). Even said she didn’t think they were panic attacks. I’d love to go into more detail, but I’m limited on my words here….basically, some of the nurses acted like they knew my child better than I did and weren’t accepting my ideas on what might be wrong with her. Instead they argued and gaslit. Luckily, the seasoned doctors agreed and my daughter got the help she needed, finally.