Providence Holy Family Hospital - Spokane (WA)

1 /5 Spencer: Had a family member go in with breathing problems and chest pain. The staff did the initial tests to identify that it wasnt immediate life or death and then we proceeded to sit in an almost empty (10 patients or less) waiting room for 2 hours. With the extremely long wait times between any form of service, our trip to the ER here lasted over 5 hours whereas the other local hospitals would have had us out in not more than 2 hours and probably less than 1.

2 /5 Little boy: Doctors and nurses are very dismissive. When asked about whats going on with my health, the nurses always put in the wrong information on the computer, and then when my doctor walks in, I have to re-explain everything. And of course, when I do explain, theyre very dismissive and ALWAYS try to blame it on my diet. I tend not to get sick very often, but when I do, its very painful and abnormal in different ways each time. My doctor is always dismissive of my pain and has never prescribed me antibiotics once. She gets me to give her a review of my diet and then critiques it. Id say my diet is healthy, besides occasional snacks, but my doctor treats me like Im overweight (when Im definitely not. I weigh 120 lbs.) I am growing incredibly frustrated, and this makes me never want to go here again.

1 /5 Kerri B. Brookbush: Do not go to this hospital of hell! This is the worst hospital Ive ever been too. The nurses are rude and aggressive in handling patients. They act like everyone is there drug seeking and treat everyone with absolute disgust. The nurses are aweful, careless and outright in humane! the rooms were filthy. There was blood on the floor in my room and no paper on table I was to sit on. My gown did not have ties or snaps and there were stains on it as if it was worn by the last patient. Dr Smith was so short with me and his hands were dirty his stethoscope had blood splatters on it and was so rude to me I said excuse me, then he just left the room without finishing the exam. Nurses came in and told me I had 2 minutes to get dressed and leave the room. I wish i had gotten nurses names, it was straight up abusive the way they all treated me. This hospital and staff are terrible and should be shut down!

1 /5 Alexis Tibbetts: Doctor is eager to diagnose you and ship you out as soon as you come in. Wont let you ask any questions and just walks out of the room. Nurses dont wear gloves when touching patients. I watched them put their bare hands all over someone who warned them they had an active herpes outbreak. Dont know who the nurse was that wanted to tell me "if youre going to interrupt me I wont read these discharge papers to you" as if I was inconveniencing her over MY CARE. I watched you kick trash underneath a stretcher with no care. These people should not be in the business of "helping" others. Theyre careless, rude, incompetent. Ill just die at home instead.

5 /5 Ninefivefour Telos (Telos): I had a stroke at a very young age last week and this was the closest hospital to home. My roommate had me brought here by ambulance and I was put in their care. Not only did they work hard to get me stable and prevent any lasting damage, they were all courteous, kind, respectful and very helpful. My privacy and various requests were honored, any questions I had were asked, and everyone - from the doctor on duty, to nurses, room service, janitorial, and just passing specialists would check in to see if I needed anything above and beyond the scope of their duty. This is my first time as a patient here, but I would trust them to look after me again.