MultiCare Valley Hospital - Spokane Valley (WA)

5 /5 Kaylan Swearingen: I went to the ER with extreme sciatic back pain, which reduced me to being unable to walk within the space of a few hours. I was scared and in so much pain, but still apprehensive about going to the ER because I thought Id be turned away or told that my situation was not an emergency. I feel I have a high tolerance for pain, but I had been in tears for a few hours at least. I decided to go and was admitted promptly. Waiting is a natural part of the ER experience, depending on what the issue is. I was there for 2-3 hours but in that time, my pain was taken seriously, I was treated with kindness and respect, and I left with a plan of care and medication to tide me over to an appointment with my primary physician. Im glad I decided to go!

5 /5 Sienna Mullins: I went in late in the evening due to severe abdominal pain. They were able to get me into a room in the ER right away, which surprised me. We started out with an ultrasound and then a CT scan. The diagnosis took some time, but I was eventually admitted into the hospital for emergency surgery. Everyone during my stay was incredibly kind and caring. They always made sure I got what I needed. Especially Erin in PACU, she was super sweet. Dr. Kochevar took very good care of me during my surgery, and is very skillful. Transport helped keep my spirits up during a difficult time. Delina was very attentive to my needs and helped me so much before surgery, as well as Amanda. The CNAs were all professional and kind during my stay. Overall Im very grateful for my care team during my stay.