The Best 18 MEDICAL SERVICES near Kennewick, WA (Part 2)

Dot Hailey Most of my care has been satisfactory. However sometimes you are forced to wait in line forever to check in, this is at front. At least lab now has owe check in so this should help. Other concern is lack of operators when you call for appointments, mostly you are forced to wait on hold forever or get call back. This is not always convenient if not always have access to phone. Today at my appointment with primary care doctor I was called in my nurse timely but then had to wait in exam room for 25 minutes. I don’t feel this is acceptable, also it was totally freezing in this room. I think there is room for improvement.

Karla Henderson Cant find nothing when youre looking for it cant even get a phone number to the

Zule These doctors are incredibly incompetent and need better education. I am someone who rarely goes to the doctor for anything minor, getting check is usually my last resort and usually when an injury is so bad to the point where I have no other choice. Every single time I check in they wouldn’t let me speak and would immediately blame the reason I’m there for my anxiety or my stress without further examination. Recently I went in for a paralyzing headache I’ve been having within the last view months. The first time I went in they asked me to keep a headache log for our next appointment. The next appointment was no help at all, my doctor just took a look at my headache log and told me I needed more rest and I needed to take it easy with my work load. I did just that but I still get these headaches that leave me bedridden. I also scheduled an appointment for my lungs because a week before i had been in the ER due to heavy wheezing out of no where. The doctor only checked my lungs for a few minutes and immediately started asking questions about my mental health and my workload. She made me take a questionnaire which was filled with questions related to anxiety. After I was done and she saw my answers she quickly said it was because of my high anxiety she suggested to “take it easy”. Still to this day I have pretty bad wheezing. I’d like to mention that I see a therapist quite regularly regarding my anxiety which has not cause this many issues in several years. I am so sick and tired of these doctors blaming everything on my mental health, when it’s clearly not.

Sydney I recently visited Tri City Treatment Center with high hopes, but my experience left much to be desired. Despite the promising facade of the office and the well-ordered waiting room, the service provided fell flat on several crucial fronts. First off, the wait times are extraordinarily long—I had to wait more than a year just to try to schedule a basic dental cleaning. I understand that quality care takes time, but years? That made me feel more like a number in a queue than a patient receiving the individual attention everyone deserves. I never got a cleaning despite being on the waitlist for 3 years. When I finally got in for my appointment, I had a series of cavities filled. Unfortunately, the quality of the work didn’t match up to my expectations. The fillings seemed rushed, and the discomfort I experienced after the procedure suggested corners might have been cut. I’ve had dental work before, so I know what to expect, but this was not done with the care and precision I would deem necessary. They also seem to have a high turn over for dentists. I never saw the same dentist once in the three years I was a patient there. From delays to inconsistent quality, my visit to Tri City Treatment Center was far from the smooth, professional experience one hopes for in a dental office. While it seems they handle a large volume of patients, that quantity shouldn’t compromise quality. I truly wish I could provide a better review, but based on my experience, I cant recommend them without substantial reservations. Trying a different dental practice might be the best course of action for anyone seeking reliable, timely care. I was forced to find another dentist who was able to get me in for a cleaning the next day. I don’t know why I waited so long!

Rosa Duterte My Dr is Amazing. The mental health advisor is great. The office staff? Leaves much to be desired. They’re polite but very much unorganized and act like it’s your fault. I went to make a follow up appointment and they were going to book me with the wrong Dr until I said something. Then, they refused to make my follow up in the three weeks my Dr had told me to make the appointment. Which I can understand is he didn’t make a note or whatever. But their desire to help me make sense of the situation was met with : send your Dr a message. Today was just the cherry on top when I arrived to pick up a prescription at 5:45 and their doors were closed. I had talked to the pharmacy just before driving 20 minutes to get here. They knew I was coming. I wasn’t the only one when I arrived. Another woman was also confused why they were closed before hours stated on the doors. Very VERY disappointed as I needed those meds TODAY. I will be changing my pharmacy first thing Monday. And possibly my dr. This is ridiculous.

Janice Byron Much nicer than it used to be over in Pasco. Never had to wait. Everyone is very friendly. I like the new doctor, its really nice when they talk "to" you and not "at" you. Im very happy with the current changes.

Bessy Cisneros If I could put zero stars I would. The secretaries have a very rude attitude. The doctors there dont care about the health of the children if you want a doctor for your child dont go to there. But more than anything, its the secretaries who make doctors look bad. They are not professional in their work. I feel very disappointed with this clinic that was very recognized. For something small I have to wait a whole month and we are barely in September and I have to wait until the end of the next month for an appointment. I would also like an apology for the way they treated me. I just put it in Gods hands.

Adalita Daves Matthew Palmblad and his staff are amazing and have been a godsend to me and my family. I always feel heard and understood. Takes the time to listen and is detrimental in keeping my specialists and meds straight for me. I cannot thank him enough for coordinating my care and meds. So happy to have found a PCP who actually cares about my wellbeing! Love that I can make appointments online and there is a lab in office.

Robert Johnson These doctors are amazing and they got me in super quickly to be seen when it was a emergency and they really helped me out with meds and all my other needs. I wouldve gave 5 stars but. I wanted to get my blood tested for micro clotting after 20 million people have #diedsuddenly and dropped like flies or had strokes because of the covid vax and I was laughed at.

Emily Elison Got to our appointment only for them to tell us they cancelled it the same day I made the appointment. No phone calls, no emails, no communication whatsoever. If that wasnt frustrating enough, the front desk receptionist just said... sorry, thats not our problem, and I dont have any appointments. Staff was rude and didnt even try to make things right.

R C I recently visited Trios, an outpatient surgery center, and I was pleasantly surprised by the seamless experience. The intake receptionist verified my information and insurance coverage. Karen, who guided me, was friendly and informative, explaining the surgery day process. The pre-op nurse was knowledgeable and reassuring. The staff exhibited a warm and comforting demeanor. The anesthesiologist ensured my safety. My doctor answered my questions and explained the procedure. The surgery room team was kind and reassuring. In recovery, the nurses were exceptionally compassionate and professional. Despite my anxiety, this experience exceeded my expectations. I highly recommend Trios Surgery Center.

Kendall Nunamaker If your child is on the spectrum DO NOT BRING THEM HERE. DR.Baxter told me my autistic son wasn’t sleeping because he was over weight. During well child checks she would ONLY talk about my children being over weight (news flash, they aren’t) and scheduled weight checks that I didn’t know about. So if all want to hear is you child getting fat shamed Nancy’s the one for that. Not to mention the male reception sounds like he absolutely hates his job and his life.

Earl Penor JR My advice everybody!!!!! Dont walk away from this place run... Especially Dr Takagi... Ive had several issues... Once... she tried to put me on medication that has been known to cause dementia... She said that was rare... "DO I WANT TO BE ONE OF THOSE RARE ONES?!?!?!" I finally switched doctors... 2 weeks ago... my loving wife of over 60 years passed away... Ive been in trauma for the last couple of weeks and didnt notice that my BP medicine ran out... Even though I have a new doctor... I was using up the BP medicine from Dr Takagi... Despite all my trauma... They refused to renew the medication... Saying that I was no longer their patient!!!! ... I can understand that if I was not going to so much trauma losing that loving wife of mine!!!!!!! ... Anyhow... after 3 days without it... my new doctor was finally able to get it renewed... "HOW SYMPATHETIC AND CARRYING MY NEW DOCTOR IS!!!!!!!" ... AGAIN MY ADVICE DONT WALK RUN!!!!!!!!!

Austin Poor doctors in this facility, Kerri was my “doctor” but she’s only a NP so she doesn’t qualify as a doctor. She never addressed my main concerns and mainly focused on what she believed was the problem at the time. She just wanted to see me more so she can get her paychecks rather than helping the patient. Avoid going to this clinic.

Gelbk Slots I arrived by ambulance with a 85 oxygen level. I just could not catch my breath. I was wheeled directly to waiting room for over two hours. We have not lived in the area long, and had never been to trios. After two hours, I had it, and went over to Lourdes where I was seen right away and admitted for two nights. Needless to say, I’ll never go back to trios. Horrible customer service. Or maybe just horrible service for customers with Medicare.

Ashley Self The doctor was amazing and has great communication. The nursing staff on duty was very lazy. They were to busy talking to each other to help my father. The nurses were also rude. Called the nurse station and waited over 30 minutes for anyone to come in and assist. Had to unplug all the machines to be able to help my father in the bathroom because everyone refused to come and help. While waiting for a nurse, we can see from our room that the nurses are sitting playing on their cell phones.

Nichole Mercado The reason I give 2 stars is emergency department staff. The blond older lady thought it appropriate to cuss at a drunk minor who I was busy trying to keep under control and then they banned me from the hospital cause they did not even ask to make sure my son was legally mine and CPS had to correct them so I was stuck outside while worried about my son. Every other department you rock but the ladies at the front desk in the ER go screw yourselves

Patricia Brewster I visited the emergency room last Thursday and had a fantastic experience. Every person I interacted with— from registration and the triage nurse to the doctors and imaging technician— was professional and supportive. Although I was hesitant to go in due to a work injury, I felt cared for throughout the process. At one point, when my phone was about to die, the registration staff kindly lent me her charger, which was truly appreciated.

mckailia Lopez Dr. Ivan guavara is honestly the best doctor in my opinion, i had him as a kid and now my two babys see him. Dr. Ivan guavara always takes time to fully answer my questions. He gives good advice that is reassuring. I never leave feeling disappointed. Whenever i have questions about my kids health i can safely say Dr. Guavara is always there when i need him.

Samantha Noldin As a first-time mom, I was eager for a positive and reassuring experience when I brought my two-week-old daughter to Dr. Ivan Guevara for her newborn checkup. Unfortunately, my expectations were not met, and I left feeling quite the opposite. Dr. Guevara’s demeanor was notably rude and judgmental throughout the appointment. As a first-time mom seeking guidance and support, I expected empathy and understanding. Instead, I felt dismissed, which left me feeling uneasy and unsure. Moreover, I had questions and concerns about my daughter’s health and development, which I felt were brushed off without adequate explanation or reassurance. Overall, my experience with Dr. Ivan Guevara fell far short of my expectations for a pediatrician. As a first-time mom looking for guidance and reassurance, I left the appointment feeling disheartened and will be seeking care elsewhere for my daughter’s future medical needs.

Rose My husband went in and saw Marvin Roman. He has bronchitis and this dipstick prescribed him Azithromycin without asking if he has heart problems!!! I almost had to call 911 last night because his heart rate shot up so high he couldnt catch his breath! Luckily I didnt have to but this guy needs to lose his license or go back to school because Azithromycin is known for causing heart problems and is no longer recommended for most people! Not to mention you are supposed to ask your patients if they have heart problems before you prescribe them!!

Rachel Fajardo Refused to see me 1.5 hours before closing. Absolutely no line or people in the lobby but they are too short staffed to see one person who has heart attack symptoms

Evelyn Ramos Overall the BEST Urgent Care. The front Desk was very welcoming, took all info needed in a timely manner. Gave us a good estimated wait Time — needless to say they got us in sooner than expected! The environment was clean & tidy. Nurse listened to every detail we gave for our visit! Super sweet, the Doctor came in within minutes and took my Daughters care into her hands. Answered all my questions & concerns.. YOU GUYS ROCK. Thank you for your help!

DeAnne Wiley Excellent experience! I had to wait for a couple hours but the entire medical staff was very friendly, listened to my concerns, and all the additional testing I had done was very efficient. I appreciated the thoroughness of the doctor I saw.

RieRie Carla Gaul was great, super kind and attentive. Quick wait and the front desk was helpful. She was able to address all my concerns and left me feeling like I had a real plan in place for my health.

Tofuitti I’ve been going here for years now with my kids. Providers and staff are nothing short of amazing. We get such good care here. I’m very happy with the individualized care we get. I’ve had to call them many times after hours and the docs are always pleasant, professional, and helpful. They listen to my endless questions and make me feel at ease. Many times they’ve gone above and beyond for me and my kids. I can’t thank them enough and always refer other parents to them. Thank you guys!

Jerem0y I have Stage IV Incurable Sarcoma in my Retroperitineum encasing my Aorta Displacing my Right kidney, with a multitude of problems and this is my Hospital that I frequently am admitted too. The Doctors here are Fantastic and they really care and work with you on whatever your Health needs. The Cancer floor Has always been good to me. The Palliative Care Doctors here and ICU Doctors and Oncologists are all spectacular and I owe my Life and Thanks to them for the Help they have given me at this Troublesome part of my life. Thank you Doctors I hope you see this because I appreciate you all so much and I hope you the best lives Possible.

Terri Horat This hospital is phenomenal. The staff in the ER were so caring and dedicated. If it werent for their incredible care my husband would have died. Nurse Jen Garrison was amazing, she goes above and beyond. We are forever grateful. The staff on the oncology floor are sent from heaven, they will forever have a place in our hearts. The surgeon Dr Michael Kohlman was an Angel sent from God. We love this man so much We are blessed

erin zasso ez This review is based on the benton health vital records. When we received the birth certificate for our daughter the sex was listed as male. We called the hospital and they admitted to making a mistake and they would fix it but we would need to pick up new birth certificates from the health department. Once receiving the paperwork for the mixup I went to the health department to get the correct birth certificates. Because my name was not listed for requesting them the health department would not give them to me even tho I am the parent and my name is listed on the birth certificate. Talk about making things difficult when Im just trying to fix a problem the hospital made. The health department made it seem like I had no rights even tho Im the parent.

Jaydn Norberg Short and quick answers. Didn’t seem like they wanted to help with my situation.

Makayla Lee They Cancelled my appointment day I made it (over a month ago) they claim they called me and left a voicemail but I show NO record of either. They told me that doctor I made an appointment with is leaving next month and that I fudged up by not calling and should not have scheduled it on THIER website. I’m a first time mom and the receptionist/ whoever answered the phone was extremely rude. The doctor is STILL on the website able to be chosen for appointments AND to pick as a PCP.

Cassidy Vaughn Went for 2 different childrens appts. They messed up and didnt schedule them back to back so they made our children suffer just sitting 2 hours in a doctors exam room to be told they are healthy and to get necessary vaccines. Our 1 year old grew tired of being pent up in the exam room and we were left over 30 minutes with no doctor or check-in. I felt like they made us wait longer after hearing our 1 year old start to become restless.

Cheyenne Weedmark My kids have been going for ever and never an issue with anyone there. So I figured why not call and get a PCP for myself. Call to make myself an appointment, still waiting to get scheduled but I have called 3 times today alone and 1 out of the 3 have been professional and kind. The other two were short, rude and talk over you. It really is unbelievable. This is exactly what discourages people from going through the hassle of setting up appointments. Considering all the reviews stating the same Im surprised this has not been dealt with yet.

Kelsey Stewart I had my last straw today. Front desk staff is inept. Doctor Bonner came across very judgmental and condescending on our first and only visit. Issues with refilling my prescription, being called rude, and being hung up on made the choice to move my care to Spokane incredibly easy. I was previously given the run around for billing after my first visit as well, and no one on the staff could provide a statement showing I paid my account in full. The two hour drive is more than worth it to avoid Kadlec and use Kaiser providers at this point. I had a bad feeling from this place within minutes of meeting the doctor, who questioned the legality and ethical choices of my previous provider within the first five minutes of our appointment. I also made one comment about liking McDonalds french fries and then got the diet and exercise talk, which is always so much fun when you arent there for anything related to weight or heart health. Bonner was out of touch and looks down on his patients who medicate in ways he clearly does not support. His staff is rude and shouldnt work with the public. Find care else were, you dont get care here.