2 /5 Jacqueline Clubine: I had a great first cut here. I showed up for my second appointment which was scheduled for 9:45am. I scheduled a month in advance, but mistakenly put 10am in my phone and showed up at 9:52am thinking l was early. Shawna then says "oh sorry well have to reschedule, l have a 10am". I have hair passed my shoulders and Ive never had my hair cut in less than 45 minutes in my life. She gave me a 15 minute appointment slot! I wont be coming back here.
Edit to add: Based on Shawnas reply she doesnt remember my first appointment with her: she ran 15 minutes over time at our last appointment and l left without my hair being completely dry (which she apologized for). l have very thick hair that stylists have a hard time cutting and getting to dry completely in a timely manner. Not an issue with specific to Shawna, just specific to my hair type.
