Woodland Urgent Care Center - Chehalis (WA)

1 /5 Jonathan Williams: Came to this place cause it was highly recommended. That was a lie they must’ve paid for peoples reviews. I’ve called multiple times and the machine answers you come in person and the reception area. Is left unattended. Finally 15 minutes later an older women comes from across the hall no name tag or uniform who knows if she even works here but she was rude, and dismissive she was clueless on what insurance was being accepted or the name of the doctor that worked for the clinic. These days it’s all about money for profit does anyone in the healthcare profession even care about people anymore. I won’t be coming back just horrible customer service I’m surprised they’re still in business. Future patients beware

1 /5 J Mackenzie: Never again will I go here. Receptionists are rude and dismissive. Dont answer the phones. Treated every person that came in, as a hassle. Immediately tell you they dont prescribe narcotics as if youre a drug seeker. They no longer do xrays so after 2.5 hours of waiting. I get sent to the ER for xrays. Doctor didnt ask for urgent request so I will be waiting another 5-7 days to see if my arm is broken and my knee is damaged. They will not change the report to Stat. So Im stuck with going through the entire process somewhere else or waiting and potentially creating more damage with ZERO care in the meantime. Absolutely ridiculous.

1 /5 Mamooski: First things first you walk in its empty at 4:00 theres nobody at the reception area theres no sign nothing it looks like a graveyard and yet youre told that theyre not taking any more patients for the day the service here is beyond they are completely unaware what customer service means they rather have somebody go to the emergency room and spend extra money that they dont have instead of attending to a patient with a minor medical issue which is appalling and disturbing this clinics ethics and procedures policy is just horrible their customer service is just horrible and the fact that they didnt even have a business card or anything with their name on it is just even worse

5 /5 Ashley Caines: I have been here twice now for my step daughter. The first time was at peak season during winter and we waited an hour to be seen. Got her squared away with antibiotics for strep. Second time just yesterday we were in again to have another sickness checked to see if she needed antibiotics. This time they weren’t as busy, we were back in a room within 10 minutes. I could tell the doc had time yesterday and he spent that time talking deep with us about asthma, something I have been worried about with her but not what the visit was for. They got her swabbed for illness, and got us an rx for inhaler to try out for her and see if it helps. After reading some other reviews… I just want to say, this is an urgent care. This is like a place you use as a convenience for minor things like infections and basic medicine needs. This isn’t a place I would ever go to to try and diagnose some weird one off medical issue, nor a medical emergency. I love this place as we can get in quickly without waiting for an appointment to become available, and get the care we need when we need it. I generally know how to process and eliminate every sickness or injury our household gets, I monitor vitals and determine if we need urgent care, primary care, or ER and use google efficiently to monitor any combination of symptoms. I urge local community members to understand the differences of these facilities before bashing the little amount of healthcare services we are even blessed to have locally. Do not come here with broken bones expecting to get xrayed and casted, or with serious emergency situations. Walk in clinics are just that, basic medical needs for walk in customers. That also being said, if things are busy, understand that it’s first come first serve no matter the level of “emergency”, and I will absolutely advise if you are having a medical emergency, take the right actions the first time and go to the ER or call 911 services. Otherwise, I hope our community can continue to be blessed by the ease of having this urgent care clinic in our area. Thank you to the medical team for putting up with our community, in case enough people haven’t said it, WE APPRECIATE EVERYTHING YOU DO FOR US!!!!

1 /5 Ali McMahan: I have gone to this clinic multiple times and so has my mom. We both have received terrible care there. We have been left in the room and forgotten for over an hour and now we are getting information that we will not get test results from them until at least one more day....we went yesterday at the beginning of the day and they had said we would have results by today. After trying to contact them for over an hour we just got word that the tests samples didnt go out until today and we will not receive answers until at least tomorrow. The treatment they have given us is very rude and inconsiderate. I recommend not going to this clinic if you have any serious problems even if it is more convenient location wise.