2 /5 Angela: I drove all the way to this TJ Maxx, and because I had a lot of juice and coffee before leaving, I really needed to use the restroom when I arrived. Unfortunately, it shows the restrooms are only available after making a purchase. Meanwhile, the checkout line was extremely long, with many people waiting, so realistically there was no way to use the restroom anytime soon.
I was genuinely interested in several items, but it’s unreasonable to expect customers to hold it and wait in a long line before being allowed to use the restroom. I ended up leaving without buying anything because of this inconvenient and frustrating policy. Very disappointing experience.







