T.J. Maxx - Kent (WA)

2 /5 Angela: I drove all the way to this TJ Maxx, and because I had a lot of juice and coffee before leaving, I really needed to use the restroom when I arrived. Unfortunately, it shows the restrooms are only available after making a purchase. Meanwhile, the checkout line was extremely long, with many people waiting, so realistically there was no way to use the restroom anytime soon. I was genuinely interested in several items, but it’s unreasonable to expect customers to hold it and wait in a long line before being allowed to use the restroom. I ended up leaving without buying anything because of this inconvenient and frustrating policy. Very disappointing experience.

2 /5 Perla Cruz: I bought jewelry from them and Input my phone number in the day I purchased them and asked for paper receipt. Unfortunately I didn’t have the receipt with me but I was hoping they could find me in their system with my phone number or the card I paid with. The lady I spoke to said phone numbers don’t work ? What’s the point of putting the number in the first place. they couldn’t even pull me with the card I used. They offered no store credit. I was hoping to even exchange the item. But noooo. Sounds like they need to update their system.

4 /5 Stephanie morrison: I always find a good treasure in the jewelry case for clothes it’s good but you have to be willing to hunt for it.

5 /5 Tinna Lacey: This store is a lot bigger than the Federal Way one. Hadnt planned on buying anything but they got me. Was able to find get a compete set to purchase. While the bath towel was not a big one, they are thick.