1 /5 Maverick: Update: The business owner’s response contains personal information and false accusations, which violates Google’s policy. It has been reported to Google for review.
“We filed a police report… told him if he didn’t stop, we’d file a harassment order and civil court action.”
That’s a direct admission of escalating a situation through threats of law enforcement and litigation in response to my legitimate review and prior presence as a customer.
Posting my full legal name is both a privacy invasion and platform violation, done in a retaliatory context. Her threats of police and civil action in response to a legitimate review constitute defamation per se and intimidation.
The owner’s claim that I “forcefully tried to sell homemade goods” is false. On a previous visit, I shared a small parcel of gemstones as a friendly gesture. The cashier actually selected and kept one of mine without permission. I chose to be polite and not make an issue of it at the time. Misrepresenting that act of kindness as harassment or coercion is defamatory.
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A couple of years ago, I was ready to make a significant purchase—around $500 for a full outfit change—but the experience was unacceptable. The staff’s behavior was erratic, and the owner wasn’t any better. It quickly became clear that nearby businesses were also affected by the same toxic atmosphere.
What should have been a straightforward browsing experience leading to high-value purchases instead became a lesson in how not to treat customers. My money was better spent elsewhere. Every brand Wild Fern carries deserves better representation, and I intend to share my professional experience with each of them.
