Casey O. I used to go here all the time to get my acrylics done. I’m not sure what’s happened in the past year or so since I’ve been, but it’s not what I remember.
I went with my two friends (one of the friends and I got new acrylic sets and the other friend got a manicure). The customer service was pretty adequate, but the nails themselves ended up being a bit shy of adequate considering the sets were $60 each (not including tip). I’m not even sure what made mine $60 when the sign says “$45 and up” and I only did one small heart on each ring finger. No special polish or anything. Standard gel. Mine all leaned to the right, but when I pointed it out the lady said it won’t look that way when the polish is on. That was not a correct observation. And it’s not my fingers. They all leaned the same exact angle. I’ve fixed them now that I’m home.
My friend did a glitter dip French tip. But the lady who started to do them started just adding a glitter polish instead. My friend stopped them and asked to do the dip as she had originally wanted. The tech said it’d be $15 extra (but the nail examples had $10 extra written on it). It seemed as if that tech didn’t know how to do dips or really didn’t want to. But ended up doing it as my friend asked. When she pointed out that one of her nails didn’t have as much glitter as any of the other fingers, the tech essentially just kindly disagreed and moved on.
My other friend had a fine manicure, she just had one nail slightly longer than all the others.
When we left, we saw just how different my other acrylics friend had of glitter on her pointer. We re-entered to have them fix it (which they kindly agreed to), but ended up waiting about 20 minutes for a 2 minute fix.
Makes me very sad that I’ll have to find somewhere else now that I’ve had this experience. It was hard enough finding a good place to begin with a couple years ago.
3 /5