Karina Bykhnyuk Wish I could put 0 stars! I never put in the time to write reviews but my toe nails have been in pain ever since so I feel like I have! Whatever you do DO NOT GO HERE! I went here for the first time ever in January and they did such a horrible job! Should’ve gotten a clue when I came in and the salon had only one other person getting a pedicure on Saturday… I had my pedicure done and their prices are up there and it was so bad even paid extra for the massage and she seemed very inexperienced and did the bare minimum. I have since had 3 of the most painful ingrowns! She cut them so short on the edges and the polish came off on the of the toes the second week. They claim they don’t do water bowls because it’s not sanitary but I’ve never had so many nail infections in my life I’d rather go to a regular nail salon. Please save yourself the time and money and a possible infection!
1 /5
Sonja Jordan I had an appointment this afternoon as a little treat as I don’t get my nails done very often at all. It was such a wonderful experience! My nails came out clean, smooth, and look fantastic. You don’t even miss the soaking aspect of a manicure in my opinion. Also! They make their own lemon shea butter hand rub and it is SO NICE. I’ll be back again when I’m need of some TLC :)
5 /5
Lisa Nguyen Mixed Experience: Clean Environment, Friendly Staff, but Inconsistent Quality
I recently visited Charme for the second time, and while there were some aspects I enjoyed, there were also some disappointments.
Positives:
Firstly, I appreciated the cleanliness of the salon and the pleasant ambiance created by their good music selection. The owner exuded friendliness, and it was evident that her regular clients held her in high regard. The presence of a friendly dog added to the welcoming atmosphere, which was a nice touch. Additionally, their booking system was hassle-free, making scheduling a breeze.
My technician was also helpful in assisting me with selecting a polish color, which was appreciated. Additionally, I commend my technician for their professionalism and patience. After I accidentally messed up the polish on my toes, they graciously fixed the issue without displaying any signs of annoyance or frustration. This level of customer service was truly commendable and enhanced my overall impression of the salon.
Negatives:
However, despite these positives, I was left underwhelmed by the quality of the service I received. The paint job on my nails was inconsistent and uneven, with noticeable gaps near the cuticle edges. While I understand that I opted for the bijou manicure with "light cuticle" care, I was surprised to learn that this meant not cutting the cuticles at all, only pushing them back.
Even considering the condition of my cuticles, I expected a more consistent paint application. Moreover, the polish exhibited a few bubbles, which detracted from the overall finish. Its unclear whether this issue stemmed from the type of polish (non-toxic) or the top coat used.
Overall, while I appreciated the positive aspects of my experience at Charme, the inconsistency in the quality of the service left me feeling somewhat dissatisfied. I would recommend clarifying expectations regarding cuticle care and discussing any concerns about polish application with the technician beforehand.
3 /5
Megan Sayegh I wanted to love this place so badly! I had such high hopes but unfortunately was a little disappointed. I specifically booked with Martina as I saw on Instagram she’s the owner and wanted to experience her art! However, when I got there I was put with someone else which was a little disappointed. Overall, my mani pedi looks good, except for a few minor flaws that I noticed once getting home. There are raised bumps on many of the nails, the polish is a bit uneven, and they started chipping within two days. I also think I was overcharged by $10 but maybe they upped their prices from the website. Everyone was lovely and I did enjoy the warm neck pillow so I’ll give it another chance, but definitely had super high expectations that weren’t quite met this time!
4 /5
Izabella Buchanan Wonderful nail salon! Its by appointment only, which I loved as I felt that I had their full attention for my entire experience. The owner is very funny and really cares about running a great salon. I loved the waterless pedicure. It definitely felt much more sanitary. I could go on. I definitely highly recommend.
5 /5