Candice Kacy Whilst I do appreciate the on call nurses especially Teresa for assisting in medications, most of my FILs nurses and care team just didnt help. This is hospice guys, time line being ultimately death, means more than one bath in 3 weeks, when we needed supplies being able to get them instead of only being able to order once a week and oh, showing up when he is actively dying? forget it! I called 8 hours prior to his passing and no one showed up except the chaplain when we were told that we would be the first priority visit in the morning from a nurse. I wont name names but we really shouldnt have to call to ask when the nurse is coming or when the bath aide is coming. Im a nurse so Im fairly used to hospice and home health but the entire process was hard on my mother in law, husband and his brother and if they didnt have me I cant imagine how alone they would of felt. It was almost like, "well they have a nurse there already, she can do it", no im his daughter in law first, not his nurse first. It makes me wonder how many other families feel so alone who dont have a nurse in the family to care for their loved ones? Ive heard great things from other hospices so Id definitely go with them over providence hospice. This whole experience minus a select few left me unimpressed, please do better for your patients who are DYING!!!
1 /5
D M The Hospice Care Center at Providence is amazing. Everyone was so kind. They cared for my mom consistently and exceptionally in her last few days. The nurses, CNAs and entire staff were wonderful and so gentle at such a delicate time. These caregivers are beyond any Ive ever seen and no words can fully express my familys appreciation.
5 /5