The Best 11 MEDICAL SERVICES near Yakima, WA (Part 3)

Emeli Lazo The receptionist people are always rude and talking with other employees when there’s a line. You can be there waiting and they’ll completely ignore you until they are ready. And the “doctors” are residents who clearly don’t know what they are doing. You ask for a doctor and you get a resident. Very annoying.

Linda Ericcsen A little concerned that my daughter went in for a UTI and was called 5 days later letting us know they lost the lab sample.

Savanah Currie I was worried because of the reviews, but clearly people are dramatic and don’t understand that the people in the office are just doing their job. Both the woman and the man who I encountered were very friendly. I went in for a preemployment drug screening and everything was fine no issues and very quick

Esme Sanchez Ihave appointment at 9:45 I was late for 5 minutes and the receptionist canceled my appointment because she said I was late, before that I was in a hurry to make the appointment at time because I was working and I asked for permission to go to my appointment so I parked in a different direction of the lines and I soonigo to the door this black person told me the I need go back and fixed the way I parked is crazy was not cars and I dont think I offended nobody and because I went to move my car is why my intérprete left and the receptionist canceled my appointment really d. So now I change my clinic I dont go back to you guys bad service.

Joe Beware going to this office. The doctors try to provide good care but their nursing and office staff are the worst I’ve ever dealt with before. Nurses routinely forgot to forward referrals to specialists or obtain MRI records, delaying care by many months. Office staff has been sending fraudulent bills for months. When I contacted them for an explanation, I was given a bizarre story about Russian hackers being responsible for my fraudulent bills. Do not go here.

Dereck Nelson While I can’t say a bad word about Dr Gondo, the rest of this clinic is complete and total garbage. I saw them for a referral on my knee, in September, which I finally saw the Orthopedic Doc in March of 24. 3 weeks ago, Dr Gondo assured us he would put a rush on a referral and would instruct Marie, his medical assistant to get that done, well we are on week three and no referral, this is for my daughter who he said we need her to start PT this week, apparently Marie doesn’t agree. When you are forced to leave messages with Marie, her voicemail says if you are calling about a referral, they take 2 weeks to send out, and that if you leave multiple messages it will take longer, well we left our “one” message, and here we are twiddling our thumbs. For what it’s worth, our daughter was also having a series of bloody noses, we tried to schedule with Dr Gondo, instead went to an Urgent Care doc who wrote the referral and we had an appointment in two days, and now have a procedure scheduled. My hope is that someone reads this, because I have told this story to anyone who will listen, and it’s fell on deaf ears. Get it together Sub Quality Care! Your patients depend on you, and you should be ashamed!

Sheree Walruff Well, I had to wait a few months to get my appointment, but understandable do to Covid, and short staff. I was given options to contact if I needed care. My experience has been really good. The staff are really friendly, and informative. I am told ahead of time of any schedule changes I need to make. I still have a couple months to go, but I look forward to my visits. My counselor has been a God send. This treatment, I believe, will save my life.

Alexandra Henley Comprehensive Healthcare is a great company. They helped me since I was young and theyre still helping me. They got this winning award therapist Dr. Suzanne Noble who has been working with me, helping me and counseling me and I dont regret any of it. Shes done a great job. I am who I am today is because of her, she taught me thousands of things about life, how to handle any situation, how to make it better living for me and many things. I learned a lot from her and I am so very grateful for her and to have her as my therapist. Shes awesome! And I love her. And I hope shed counsel me until the day of her retirement and I will really miss her! Its an honor to have her as my therapist, I didnt have that many therapists in my life and shes my longest therapist.

Christi Mallow It took almost 3 months to get an appointment for a hospital follow up. Referrals were supposedly faxed by my doctors office to you, only to find they had the wrong fax number. After the referral was received I now had to wait for the scheduler to call me for an appt. I patiently waited 2 weeks for her to call. When I called everyday I finally got an appt. The Dr. Was great and spent time with me and my husband. He did tell us that because there are doctor shortages, hes usually 2-3 months out. I just dont think the process was done very well.

Tammy Bremer I really wish I could choose a zero instead of a number one. Have been trying to get a refill on my injectable. Nothing not a call back. I have now missed 2 doses of meds. Phoned insurance, got all the facts from them. Called the Dr office and I was told to call my PCP for the medication, she cant give me. Asked how I could talk to a real person that would CALL me back. Now after all of that I find out that the Dr isnt even there any longer. Why in the world would they not think it important to let patients know! I was ready to BLOW up. I said bye before I could. This is just not good enough. This will be my second time going thru not getting my meds. 4 months previously. Being busy is not an excuse, I worked in healthcare for over 24 years. No excuse is acceptable.

Payge Prater I went to two urgent cares that treated me like absolute garbage and did not do testing swabs correctly. I then went to the emergency room, there was a bit of a wait, but they took care of me right off the bat and actually made me feel heard. Gave me antibiotics immediately. I really appreciate it. This is the best I felt all week Just from hours after leaving the emergency room. Thank you guys so much.

Shannon Galligan Was treated very well when I came in. I had Intestinal bleeding. Gave me the normal treatment any human being is due. I company insurance no problem there. As soon as he looked at my list of regular medication from my pharmacy. It went down hill from there. No these meds I’m on have made me better. I can function in life now. I’m the sole bread winner in my family. Shame on you , shame. Ask questions don’t jump to conclusions, please.

Shanee Andreas They never answer the phone. Customer service is terrible. Usually a line out the door to check in. We have been waiting 2 weeks for Dr. Bremjit to fill out Emergency placement for my Mother-in-law who has a broken back. We have called every day with no call backs and are visiting for the 2nd time today to sit in there until someone helps us. If I could report them for neglect I would. There are so many unhappy people according to reviews. At what point are offices held reliable for terrible care????

Jason Bombard Steer clear. The clowns are running the circus. Ive seen two Doctors there and they are the worst. They dont care about you, they just care about there paychecks.The care team never answers the phone or returns calls. They would rather see you suffer than help you. I could keep going with the negativity, but you get the jist. My veterinarian treats me dogs betta than Astria treats there patients. Thats a HUGE problem and they should be investigated by WA medical board and the federal government for the way they treat the disabled

Joseph Diemo Healing Church