5 /5 A B: Read until the end: Our transmission on our F550 was rebuilt by them but installed by another mechanic. Unfortunately, just after a couple thousand miles (or less), the transmission failed again. We had it towed to them and within a couple days, AAT dropped the transmission to figure out the problem.
They understood business continuity was hugely important to us and even though there might have been some gray area in the warranty of the transmission, they stepped up and did the right thing and had us back on the road within a week--putting us in front of the line despite them being nearly 4 weeks booked out.
Its easy to give five stars when things go well but theres only a few companies that can still earn a five star even after things go south and jobs take an unexpected turn--AAT is one of them.