5 /5 Lisa Wright: Wow. What a difference from my previous experiences! The first time I had to have a colonoscopy it was done kinda like an assembly line and a bit impersonal. It was interesting to watch the monitor, but I was a little uneasy that they didnt actually get me fully under. The second time was a disaster, with nearly no communication and no accommodation for my special medical needs. The head nurse even refused to allow it to proceed because of this.
These guys though, amazing! The office staff was always friendly and returned messages in a timely manner with knowledgeable responses. The nurses during the procedure were all well educated as well as being compassionate and careful. The doctor and anesthesiologist both checked in with me just before the procedure to make sure everything was addressed and that I was fully aware and comfortable with the process. I asked for names at the time, but cant remember them. I guess it doesnt matter as everyone I met displayed competence, caring, and a professional manner. I thank them all for making this a much less anxiety producing process. :)
