GCR Tires & Service - Wenatchee (WA)

1 /5 rick stephan: Trusted them to mount and balance my studded snows. Got home and noticed a chunk out of one the sidewalls. I worked in the industry for twenty years. This could only happen from the mounting. Called them and was told to bring the car back. I get there and oh it’s not a safety issue. Really!? First of all, I was not informed that it might be when I picked up the car. Secondly, even when I went back there was no solution offered. Even an option to replace the damaged tire if it was noticed when they mounted it I would have probably bought a replacement. They disregarded an obvious safety issue. No matter if they did it or not. That is not how we dealt with issues when I was working in the industry. VERY DISAPPOINTED

5 /5 Mark S: I took my wifes Cobalt in for a front end alignment before a new set of tires were installed. Their tech was fast, knowledgeable and They were VERY reasonable. I would have no problem recommending them To Anyone and have done that already. GREAT WORK GUYS!!

5 /5 Lynn Love: Ordered my tires and they had them in store next day. Great service and really glad I got my tires there. I called 7 tire shops and this was the only one that didnt take over a week to get my tire size in. Thanks so much guys!!

5 /5 Mark P.: Pomps- new owners of GCR - these guys are great! Came in with a noise coming from my rear wheel. Brought it in, and they began to work on my rig, 2011 Duramax 3500hd. There were 3 broken studs with the lug nuts and broken ends of the studs rolling around inside the wheel cap. Upon further inspection, they found that the previous shop used a ton of locktite on each stud and most likely airguned the mess out of each lug, not creating a host of issues. The guys here know what they are doing and even though I am on the other side of the mountains from my home, I will bring my rigs to them when I need work done regarding tires. Thanks a bunch, fellas! Mark P.