Lloyd & Wilson Auto Services Inc - Tacoma (WA)

5 /5 Shaun Lomelin: My alternator went out on my car and I was panicking because its my work vehicle. I brought it over for an inspection and they quoted me about two days. Imagine my surprise when they called less than 24 hours later saying it was ready for pick up! The staff is friendly, and they communicated everything to me, even going through what any additional charges might apply based on the repair. This will definitely be my go-to shop from now on!

5 /5 Mindi Morin: The team at Lloyd and Wilson are fantastic. They are honest and trustworthy. They have gone above and beyond assisting with my familys car repairs. They answer my questions and explain clearly about my concerns. I would highly recommend them.

5 /5 Matthew Stave: These guys really helped me out this weekend! I live in Poulsbo and my wife was having contractions and going to be in labor. But the car was breaking down and we made it to St. Joes and dropped it off to Lloyd and Wilson. They were able to put me in two weeks early given our emergency situation and help us out fast. The issue was quickly diagnosed and fixed. They really know their stuff and it was a much better price than I expected! I highly recommend this shop. They saved us big time!

4 /5 Wil: Trust worthy and they do quality work in a timely manner. Make sure you bring your checkbook or debit card. Because there is an additional charge using a credit card. Which unfortunately, they dont tell you until time of payment. It would be nice if they told you this when you received your estimate and before scheduling work to be done.

1 /5 Amanda K: I was very surprised when the time length for the repair doubled. After my car was done, I was even more surprised to hear there’s a 3% charge to use a credit card. This feels like information that should have been relayed in advance of agreeing for the work to be performed. Now I have to pay $105 in fees for a $3500 job. Really will be thinking twice before bringing my car back here for service.