5 /5 Linda Harsin: I felt prompted to write this review after seeing some recent patient responses. My last visit to a department in this facility was in August of 2024. Overall, my experience with Rockwood Urgent Care has been positive. Sometimes, due to timing of my arrival I have experienced a long wait as the waiting room was crowded with people. The reception staff have been courteous and patient, and empathetic to patients waiting for care, and expedited care as possible. The physicians I was treated by listened carefully to my complaints and provided immediate care with medication and instructions for follow up and referrals as necessary in spite of their high patient load. I have received a variety of tests at the Laboratory. I appreciate the Multicare phlebotomists who are excellent, very quick precise, and careful - particularly as on numerous occasions different labs have had difficulty getting a draw from me. Their ultrasound folks have been excellent, and additionally assisted me to transfer with care for my safety and to avoid further injury. During the last 35 years I only have experienced one technician, one time, that was somewhat off hand about the discomfort level I experienced during positioning for a DXA scan, all other times technicians have been very careful and considerate. Dr. Lagerquist in Endocrinology, now retired, was able to immediately detect issues with my thyroid and referred me to an excellent surgeon for my thyroid cancer. This department has since provided me with courteous consideration and paying good attention to detail in follow up treatment monitoring my endocrine health for the last 15 years. I believe I have received a high quality of care from this facility and have no hesitation recommending it to other people.
