5 /5 Teresa Greenway: Paratransit is amazing! Yes, we had trouble with the first call being on hold forever. But once you schedule a ride you dont ever have to call to schedule a ride again. You can do it online. I want to specifically mention Tammy, who is a huge help, kind, resourceful and gets things done. Whenever we have had an issue, sending them an email through their website gets you a response the same day, especially is your issue is an important one. Thank you Paratransit for being there for us and having awesome drivers!! Every ride weve had, the drivers were exceptionally wonderful!!