Skagit Regional Health - Station Square - Mount Vernon (WA)

5 /5 Rachel Munoz: Everyone was friendly, helpful and time efficient. My condition and needs were taken seriously, most importantly Im improving because of the care provided. There was some switching around required with pharmacies and prescriptions that took extra staff and provider time. It was handled with courtesy and respect for urgency of need. Thank you everyone!

5 /5 Carrie Balser: Dr Higman is truly amazing! As well as her medical assistant! They go above and beyond to ensure their patients get the care they need! I will be forever grateful to them for the care they provide to both my mom and my aunt! Thank you!

5 /5 Phil: Dr. Shelley Higman has been amazing. She listens very well, and remembered things we discussed over a year ago, during a prior appointment. Very personable and caring.

5 /5 Susan Jordan: Typically, Skagit regional does not do a very good job in booking. They book anyone that calls with the first available appointment without taking a consideration the urgency or extenuating circumstances. Hence patients are booked out for weeks. Its not so much an access issue as it is a scheduling issue. They constantly just route patients to urgent care and frankly the care isnt as good and its more expensive. Plus it doesnt minimize follow up visits with a medical office after the fact. Rather Skagit regional needs to LISTEN to the patients and triage accordingly by reserving time slots each day for patients better served seeing their regular physician. Because I pushed the envelope this time, I actually spoke to a nurse about my needs and she got me in with a nurse practitioner. I was in the office within 30 minutes and it was efficient. My problem was resolved completely for what I needed with a lot less expense and a lot less time. This was an anomaly. I must say that I was treated very well. Overall I think the management at Skagit regional clinics really doesnt give a hoot about how patients are scheduled. Very unfortunate