carol carlson: my experience with Nancy Espelin, PAC was horrible she does not listen to anything you say and you will have to repeat your self Nemours times. she will ask you the same question over and over before she actually hears your answer. Oh and she thinks she knows how you are feeling and does not listen to you about how you feel or she will dismiss what you say. As if you dont feel what you feel.
JL Hawks: My mom was brought in to the ER by the aid unit. The staff called to tell me that CPR was in progress. The nurses, Dr. and staff were all very thoughtful and patient while I processed what was happening.
This was sudden for us and Emily the nurse was so very helpful and kind. The Dr. kept me informed me of the situation and in the end she did not make it. I appreciate everything the folks in the ER did for me and my mom that day. They were amazing.
Jan Fries: I had to get some lab work done. I was checked in immediately and went to the lab, where I was greeted by a very friendly and efficient worker the blood draw was almost comfortable! I always get good results when I use this lab. There are very skilled.
Decima N: If you value your health, please do not go to this clinic. The physicians at this clinic will miss diagnose you, over medicate you, and they will withhold medications that could provide relief for you as well.
After being a patient at this clinic for five years, I finally was fed up and went to a different doctor, my new doctor can’t understand half of my medical records that was sent to her because none of them makes sense. The medication that was prescribed to me was done with zero blood work to see if the dosage was correct. Blood work that should’ve been repeated every six months was never done outside the initial check either. I was repetitively prescribed medication that my insurance would not cover and then could not get a hold of my doctor for days and would be forced to go to the ER to be treated. At one point I was even prescribed a medication that reacted poorly with something else I was prescribed by the same doctor and had a mild seizure. When I informed the clinic and my doctor of this, I was told repetitively that I don’t know what a seizure is and that’s not what happened at all. I must’ve been confused and fainted. (Even with witnesses who saw it happen) My current doctor thoroughly believes that I should’ve filed paperwork with the state for malpractice.
Debbie Cone: I found out this morning that the clinic has a Express Care. I walked in, was seen by Dr. Keith Bell with a wait no longer then if I had a appointment. Dr. Bell, checked my symptoms & I was out, just as quickly as I came in. My influenza A apparently spending too much time in my lungs. Thank you, this evening Im already feeling a tad better!!!
A E: As soon as you walk in its a very open and clean facility. I havent seen the medical portion of it yet, as my appointment is not for a bit. However their dental staff is amazing! The receptionist was very kind and sweet. The dental hygienist was so kind and thorough during the x rays and Dr. Russell is the absolute sweetest dentist I have ever had in my life! I am so glad I established dental care through New health. I am praying that the medical portion is the same experience that I received in dental!
