Keywords: establishment,jewelry_store,point_of_interest,store

Lovisa - Tacoma (WA)

Address: 🏡 4502 S Steele St Shop 1135, Tacoma, WA 98409
Phone : +1 (253) 336-5261

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJPcke47X_kFQR38kG9CCagyc

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    • van der Veen Jewelers - Gig Harbor
    Deb Meyer: 3 weeks ago I took my Sterling Silver Tiffany Paloma Picasso necklace in to have a pin inserted on the back so I could wear it as a brooch. I was told this job would be done in his shop. One week went by and I called to see if it was ready and he said he had to send it out to another jewelry store. 2 weeks later it was ready to be picked up and I was shocked to see the piece! It was destroyed, it came back dented and felt like someone took sandpaper to it and rubbed all the polish off of it, also the Tiffany logo was removed from the back! I was very upset and refused to pay for this since I wouldnt wear the piece in this condition. He became very abusive and started using vulgar and swear words and threw the piece back to me! I was shocked that a professional person was behaving this way. He kept insisting that I brought it in damaged. I should have taken pictures of my necklace before leaving it with him, lesson learned! I will NEVER go back and will NOT recommend this place of business to anyone, stay away!!
    Fred Meyer Jewelers - University Place
    Tristan Brandt: Wish there was a no star or zero star option. Dropped my ring off on the 6th of August to have prongs tightened, cleaned and my setting adjusted. I was told I would get my ring back by the 28th of August. I called after a week for an update they said they sent it out and it was received but they didn’t get an estimate yet. Called back a week later and the girl that answered said the person who discusses the estimates was not in but she would call in the next day or two. Called AGAIN 4 days later (now the 27th of August) and they said they were “just about to call me”. They tried to upsell me on a few things, I denied and again addressed what I needed done. They said it would be $60 but they won’t hear back from whoever they sent it to for 2 days. So why has it been over 2 weeks to hear from them but it now will only take 2 days? In December 2023 we had this same ring resized, prongs tightened and setting adjusted and it was only gone for a week. I wouldn’t be so frustrated if communication had been better from the company. I shouldn’t have had to call 3 times for an update. Would love to have had them call to let me know they received my ring in the mail and will call back in a few days to let me know if they heard anything or not but will keep me updated. In my opinion over communication is better than no communication. My wedding ring is my only real piece of jewelry I own and I do take it very seriously, wish they would express the same care. Extremely frustrated, will not be going back to this location, and will be posting about my poor experience on socials.
    Alkimea - Tacoma
    Kim-Phuoc - Tacoma
    Trena Cutarelli: I have been going to Kim for over 18 years. The owners are so sweet and take care of me every time. No matter what nationality, they are there to make sure you leave with what you want for a good price.
    Puyallup Diamond and Gold Buyers - Puyallup
    Vanessa Reagan: Just left and had a great meeting with Eden! She was so helpful, informative and knowledgeable about my old vintage silver pieces that were not marked as silver, but turned out that they were. She was so kind to spend the time with me and answer all my questions. I will definitely be back and this will be the only place I go to in the area. Fair prices and great service!
    KAY Jewelers - Puyallup
    Taylor Gaspardo: Mari and Mason were awesome today! Extremely helpful and knowledgeable. After a terrible experience at a different location, we decided to make the extra drive to another location to get my rings fixed correctly. They both helped me correctly size my ring to its correct size, fixed another issue we were having with one of my rings not showing up in the system (a struggle that we had for three years!!), and were very attentive to our concerns. Thank you so much!
    Gold and Pawn Jewelry and Loan Tacoma - Tacoma
    Christian Matter: Youre absolutely right youre not responsible for that but the fact that a man came into your store to ask for some help and you just turn them away and say basically go screw yourself youre on your own we dont want to help you tells me everything I need to know about you and your business. I have never even shopped in your store Ive just never taken the opportunity to stop in but you missed an opportunity to make a customer I could have provided you with a purchase of an item I could have said hey these guys were willing to help me out let me give them some of my business or I could have spread the word about how kind you guys were and told people that you were a excellent place to do business with but instead of helping somebody in need of assistance you lost out on that. Its a real damn shame too because I know what its like to be a small business especially here in Tacoma area as my father and his friend used to run a barbecue business out here. I learned a lot of great things about how to run a business because of my dad and this is one of the things that my father would be ashamed of if you heard that I was acting in the way that you are. My father and his business friends were Christian men who believed in helping others and made it part of their business culture that if somebody was in need or they were hungry we helped them or we gave them a meal that was nice and hot and even would offer them a job if they were interested. And not only that but you could have responded to the two messages that I sent to your email but instead you chose to ignore me forcing me to leave a review that was negative. And I will keep leaving a review because people like you dont deserve good business if you cant even do a good deed for somebody else. In fact I might even decide to just stand right there on the corner with a sign telling people how horrible of a business owner you are and how you treat people just so that way I can get people to turn away from your business and theres nothing that youll be able to do about it because Ill be on a public sidewalk
    Puyallup Je Kaerene Jewelers LTD - Fine Jewelry Design & more - Puyallup
    angie p.: Je created exactly what I was envisioning. I didn’t want a solitaire engagement type ring, we were upgrading my wedding band but still wanted a little bling. This was perfect for me. Her team is super responsive. She is a true artist and doesn’t push any purchases on you. I highly recommend her and supporting local businesses. Thank you Je we will be back!
    Memories Jewelry & Watch Repair - Puyallup
    Memories Jewelry & Watch Repair
    Jeff M: Memories Jewelry and Watch Repair was recommended by another jewelry store as they were unable to replace my watch’s battery. I called and found Memories did replace Movado watch batteries. So I headed down and saw how busy the store was. But Roth gave me a dollar and time estimate - and he met it. Great experience, I will return. I highly recommend Roth@Memories Jewelry and Watch Repair.
    Fred Meyer Jewelers - Puyallup
    Teresa Suprak: Excellent customer service at this location!! Cindy the manager, does a great job of hiring very friendly and knowledgeable staff. I needed a watch for my sick husband and Nina did a nice job of showing me the watches. Cindy made sure the watch had the correct time and date, making it much easier for me! Everyone there had a welcoming smile and told me Thanks for coming in! A rarity these days. I would highly recommend them for your jewelry needs and excellent customer service!
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