The Best 12 MEDICAL SERVICES near Kent, WA (Part 3)

Crysss Dr. Nicole Johnson is by far the best pediatrician we’ve seen. My kids have gone with her for 5+ years now and we are not planning on changing that anytime soon. She’s caring, informative, helpful and always treats us amazing. Her assistant Shatoya … hands down one of the greatest, it’s always a pleasure going in and being treated by these ladies. They excel at their job, you can tell they love what they do by the way they treat us. Great teamwork from them. Sometimes the wait time can go for a little longer but it’s totally worth it ! 10/10

Grey Banana The staff are nice. The location is convenient. Unfortunately, I took my daughter here recently and they checked us in on time but left us in the room for over 45 minutes with no communication. Had to leave because I couldn’t wait there indefinitely. I was disappointed because to get an appointment with them takes ages. Next time I will have to budget for an additional hour after the scheduled appointment time in case they forget about us again.

Nicole Pixlee My daughter has been out of her depression medication for 5 days and there is no sense of urgency to this, got a call to schedule an appointment not about medication the appointment was already scheduled. At least 40 minutes on hold to speak with anyone is horrible customer service to me. Used to like this office not anymore.

cactus witch Ive veen trying to schedule an appointment for a few days now with 0 luck. I wake up early, doesnt matter. They offer callers an option to be called back once the receptionist is off the opinion but when you press 1 to hold your place it doesnt work. Itll just tell you to wait till someone is available. When it seemed like i finally got a person the phone they hung up.

Dee S I visited the Family planning center today and the staff were professional, patient and very helpful regarding my care. Not a long wait time as I made an appointment. I wish there was more advertising for this location as you can pass by without knowing. I highly recommend giving this place a try.

Isa SP This rating is for the WIC office. It’s been twice that I have to call to confirm my in person appointment with a lactation person. Both times the person that answers has no idea about my appointment. For some reason my appointment is not on their system. They just say “oh yeah there’s some notes here but I don’t know” like what type of answer is that? Super unprofessional and disorganized!! Don’t go here, go somewhere else where you can get the same service!

Faisa Farole The front desk staff are heartless. I actually confirmed my children’s schedule a day before and they are telling us only one got confirmed and we have to be on waitlist for the second child in the chance that someone one might but show up. We come to this clinic just to see Dr. Mustafe. Unfortunately today is our last day here.

Clayton Hefley Dental services here use old outdated technology and when I asked for a second opinion the dentist became verbally abusive and demanding. Mocked patients for having close family in the room. I would never go here for medical services again.

Jamie Brandt I see Dr. Eller and she is lovely. I feel like she takes time to understand what youre going through and has worked with me to find medications that can best help my problems. Nurses and receptionists were kind too! Please remember (with in reason) to be kind and understanding to staff. Working customer service is more mentally taxing than people realize. Be kind to others, they will be kind to you.

Kaylee Yaeger I generally like the staff and facility, but they overload their primary care doctors. My doctor always has a 5-6 month wait list, which then causes them to cancel my prescriptions because its been too long since Ive seen my doctor, but I literally cant get in any sooner.

Mila Archer ER wait was pretty long. Triage nurse was not friendly but the nurses and Dr. Wallace were prompt and helpful once we got a room. They sent my baby home with zofran. Get to the pharmacy which is 24hrs at 0450. The pharmacist is helping another patient. He sees me standing there but when he’s done doesn’t help me. He walks to the back and sits down. I’m like wtf is going on here. My daughter is in pain and it’s now 0500. I walk over to the other window he put up a sign saying restroom break be back at 0515. I’m at the first window, he put it up in the third window. If you see someone waiting at the window why wouldn’t you greet them or say ANYTHING AT ALL other than nothing! That is the rudest thing I’ve ever seen. I’m a nurse and I’d never do something like that. It’s not a peak time at all.

Samim Noori I arrived at the emergency room at 2:00 AM. I waited for 2 hours. After that they called me in. A nurse came to gathered information,and said wait for the doctor , I waited another 3 hours in the room for the doctor because The doctors changed shifts without checking on us, leaving us for the next shift’s doctor. This is not good behavior. they should value patients. My 8-month-old baby had a 104°F fever, yet they left us waiting. Finally, after a total of 5 hours, the doctor came. Please Dont delay treatment just because of a shift change! Dont make patients wait for hours without updates! Dont prioritize shift changes over patient care!

Perry Townsend I was recently hospitalised and spent one night here. I was positive for COVID and most staff treated me quite well. However, the kitchen staff were very rude and never brought the food I called to order. They brought what they thought I should have apparently. I was told they didn’t want to come inside “the COVID room”. So why not take my phone order and have the CNA deliver it to me? A second complaint was that there was no number to call on the discharge paperwork if you had issues at home. I ended up having to return to the ER again today. There should be follow up from them after a hospital stay. My primary clinic I usually go to always calls and checks the next day even for minor procedures. Overall, I had a good experience. The doctors, nurses, and CNAs were professional, friendly, and caring.

Dino Daquila My review is not about the treatment I received it’s about the billing team. I had to get a cortisone shot in my lower back. (They did 2 needle pricks on this visit) well about 2 months later I get a bill for almost 9k for this and it said insurance wasn’t covering it. I call my carrier and they explained that because of the way it was coded I needed to answer a questioner which I did. While on the phone with my insurance company they called Evergreen and told them it was indeed covered and was submitted for payment. A couple weeks later I start getting late notices. Well short version is they didn’t care that insurance had a payment coming they wanted me to start paying 1k a month. I called evergreen every step of the way, I have asked for a supervisor call 3 times and still have not heard back. I stayed on top of this and they were not willing to work with me at all. What a crappy experience, I will avoid Evergreen going forward!!!

Tabitha Lanier I dont know if anyone is aware of this but vitalchek, the link listed to order online, is a scam. Please do not use this "company" to order your death or birth certificates. So many people, myself included, have been scammed by them. They make it seem that this is a very real company by giving you order number and pin number but no one answers the phone numbers they provide and will give you the run around if you email them.

Diana Ramirez Im writing what it seems to be a very common issue with this office location. Ive previously missed a phone call appt in Sept. due to personal issues, I was then pushed into October for my next phone appt. I had no issues with this. I understood and accepted it. The date of my next appt. I received no phone call, no voicemail. Ive called several days in a row to get in contact with the office and left them a voicemail as well. None of which were acknowledged with the front desk. I was repeatedly told by her that Ive received many calls from them and 2 voicemail were left between 2 days. October 30 ( day of appt & Oct 31st). On my phone record, I have zero missed calls and NO VOICEMAILS from Auburn WIC. But i am accused of sharing false information since they have "notes" and they are correct. Ive never had any issues receiving calls or voicemails from them in the past 4 years. So it is interesting, now im pushed out 1 1/2 month again. I was supposed to receive a call from a supervisor ,and go figure, never received that either. For an establishment that is supposed to help families and women, this location is far from it with its lack of care for its clients and basic customer serivce skills. I have never received such a terrible experience from wic within the course of 13 years of working with them.

Ala. My wife had an excellent experience at Labor Center. The staff was not only professional and compassionate but also respectful of my religious beliefs and practices throughout the process. They ensured all my preferences were honored, creating a comforting and supportive environment. The nurses and doctors provided exceptional care, ensuring both mom and baby were comfortable and safe. The facility was clean, well-equipped. Highly recommend this center for a smooth and caring childbirth experience. Later on the ER room They were attentive to my son needs, and efficient in providing treatment. The facility was clean and well-organized, which made the entire process smooth and stress-free. I highly recommend this ER for anyone seeking prompt and high-quality medical care.

star gurl We had a family member that recently had a surgery here we appreciate the surgeon and the anesthesiologist along with the PA team however very disappointed with the nursing care we were on the 7th floor for post Orthopedic surgeries and our nurse Annika failed to provide thorough nursing care and lacked compassion. She was passive aggressive and unprofessional at times. No nursing assessments were done by either day shift or night shift nurses. And the standard of care just seemed very low did not feel like my family member was given the care that they needed after surgery. Did not feel like family member care needs were met again appreciate the surgical team but very disappointed in the nurses. The night shift nurse didnt even know where the operation happened. Also was relying on family member for skin assessment when that could have been done by the nurse herself. Also notice lack of proper hand hygiene and IVs were not being flushed

Sherwin Ferguson My husband was transferred here at night for an emergency appendectomy. He felt well cared for by nurses and physicians on the med/surgery unit and the OR. Communication went well between staff and since he was doing well he was discharged less than 24 hours from arrival. The room was clean, spacious and well lit. The nurse managed ekg and minor ultrasound in the room in addition to other nursing tasks. Very competent and efficient! Highly recommend this hospital!

Kaveh Saleminejad I know it’s pointless to write a review for the only 24-hour emergency center in the Covington and Kent area and many patients have no other option but to go there in an emergency, and that’s exactly why they don’t care about their patients. But if you have a choice, you might find this useful before going there. My 8-year-old son hit his head on the wall, leaving him with a bump and a congested nose. We took him to Multicare Covington Medical Center at 11:30 PM when there were only three other patients in the waiting area. A nurse briefly checked him and told us that only a doctor could order an X-ray for a child, so we had to wait for the doctor. Naturally, we expected this to take 30 minutes to an hour. We ended up waiting until 4:30 AM,five hours, without ever being seen by a doctor. Despite asking multiple times about the delay, we were repeatedly told that they didn’t have a vacant bed and needed to send some patients to the hospital first. However, we could clearly see them taking in other patients while my son struggled to breathe. At 4:30 AM, my son, exhausted and in tears, opened his eyes and begged me to take him home. And that’s exactly what we did, leaving without ever seeing a doctor. Again, I know they don’t care, and I know that for many people in this area, there is no alternative. But if you have the option to drive a little farther, do yourself a favor and avoid this place.

Rach Dr just ordered the labs, I went to the lab and they got me in quickly after I took a number and pushed the button. Deborah who drew my labs was sweet, quick and very skilled.

Ike Jockers I was expecting to wait an hour for my blood work. However, I was in and out within 25 minutes or less. The tech made the blood draw a quick and painless experience. Very professional and clean environment

The Review Guy This a Review about the cleanliness of the buildings not the staff (which is awesome, very helpful and very professional). MB needs to invest on a bigger staff to maintain the building in a better state. This fotos are proof.

Tamara Jastrzebski Dr. Mudambi is awesome and very thorough in his job. His nurse Shannon is extremely difficult and very rude. I have specific questions to ask Dr. Madambi and I can never get past her. In person she is short, easily annoyed by questions, and in a hurry to get you out of the room. She needs a vacation, a snickers bar, or to not work with the public. If your kiddos need to be seen , find another clinic. This one is no help